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Website Privacy Policy

Our commitment to safeguarding your personal information

Yamaha Motor Co., Ltd. (hereafter referred to as “YMC”) owns and operates websites with the following domain names :

Yamaha Motor Websites (hereinafter referred to as “YMC Websites”)
global.yamaha-motor.com, www.yamaha-motor.co.jp, race.yamaha-motor.co.jp, rugby.yamaha-motor.co.jp, blog.yamaha-motor.jp, news.yamaha-motor.co.jp, sea-style.yamaha-motor.co.jp, riders.yamaha-motor.co.jp, parts.yamaha-motor.co.jp, search.yamaha-motor.co.jp, www2.yamaha-motor.co.jp, www2.yamaha-motor.jp, online.yamaha-motor.jp

Recognizing the importance and the necessity of protecting personal information, YMC establishes a policy on protection of personal information for proper management and protection of personal information we receive from customers in the course of our business activities and disseminates the policy to our officers and employees, as well as proactively utilizes personal information we receive from customers to improve our services provided to the customers.

Our Protection of Personal Information regarding for what purposes and how we use personal information which you register on YMC Websites when using various services provided on YMC Websites and what kind of measures are taken to protect the personal information is as follows:

  • YMC will post our Privacy Policy on YMC Websites so that you can view it at all times.
  • Our Privacy Policy could be revised due to any amendment to laws and ordinances, etc., in Japan or any change in policies of YMC.
  • When our Privacy Policy is revised, YMC will post the revised items on YMC Websites so that you can confirm them.

1. Purposes of Use of Personal Information

“Personal information” described in this Website Privacy Policy means, among information relating to individuals, those by which a specific individual can be identified, such as name, date of birth, phone number, address, and email address (including information that can be easily used to identify a specific individual by cross-referencing with other information, even if a specific individual cannot be identified only by such information).

You do not need to provide personal information when accessing and viewing YMC Websites. However, when you use any service provided within YMC Websites, it could be necessary to register personal information on YMC Websites.

We could use personal information registered by customers in the following cases:

  • To develop higher quality merchandise and services which bring greater satisfaction to customers, or to gather customer opinions for that purpose;
  • To develop new services or enrich the content on YMC Websites, or to gather customer opinions for those purposes;
  • To send announcements including news and events relating to YMC Websites and our merchandise and services to customers;
  • To deliver any goods, etc., requested by a customer to the customer;
  • To respond to inquiries from customers;
  • To take part in a prize draw;
  • To recruit new employees.

In addition, we could provide personal information of customers to YMC Group and affiliated companies in and outside Japan after statistically processing the information in a way that a specific individual cannot be identified. In addition, when it is necessary for disclosure of management information, statistic process, academic research or market survey, we could also publicly announce the information after statistically processing it in a way that a specific individual cannot be identified. Furthermore, we will never integrate nor process personal information we receive on this Website with any information indirectly obtained from other information sources (including name list, address book, and a third party, etc.).

About Cookie
YMC Websites use cookies. Cookie is a small text file in which arbitrary characters are written instead of personal information, and it is exchanged between web servers of YMC Websites and your internet browsing software (browser) when visiting YMC Websites and stored in the hard disk drive of your computer. By utilizing characters written in cookies, we can provide more appropriate service contents to you. You can make it be displayed in advance that the site uses cookies and refuse to accept cookies by setting your browser. Please note that, if you set your browser not to use cookies, functions you can use on this Website may be restricted. In addition, for information about these functions, see “Help” of your browser.
About Access Log File
We use access log files to analyze trend of use of YMC Websites, manage websites and obtain a wide range of demographic information. Although we can obtain statistical website usage information including your visited webpages, stay time on webpages, location just before accessing the website, your page transaction trend, and your browser and operating system from access log files, we do not use them to identify personal information.

2. Management and Share of Personal Information

YMC generally does not provide personal information of customers obtained on YMC Websites to any third party in a way other than those publicly announced in this Website Privacy Policy. However, we could exceptionally provide personal information of customers in cases where the provision is reasonably judged to be necessary as follows:

  • When the customer him/herself agrees to the provision in advance;
  • When we must provide it in accordance with laws and regulations;
  • When any customer violates terms of use of YMC Websites and the provision is deemed necessary to protect rights, properties, and services, etc., of YMC and employees of YMC;
  • When the provision is necessary to protect a human life, body or properties and it is difficult to obtain the consent of the individual;
  • When the provision is necessary to improve public health or promote healthy child development and it is difficult to obtain the consent of the individual;
  • When we are required to cooperate with national agencies or local governments, or any person entrusted by them to execute services provided for in laws and regulations, and it threatens to hinder execution of such services to obtain the consent of the individual;
  • When it is necessary to respond to any request from public institutions to YMC and persons involved in operation of YMC Websites;

3. Customer’s Involvement in His/Her Personal Information (Disclosure, Correction, and Deletion, etc.)

You can confirm, correct, add or delete your registered personal information on YMC Websites at any time.

If you want YMC to disclose your personal information (name, date of birth, phone number and address), you can make the request through the procedure prescribed by YMC. We will disclose requested personal information of customers excluding the following cases:

  • When it threatens to infringe on any right and interest of the individual or any third party including human life, body, properties and others;
  • When it threatens to significantly hinder proper performance of our services;
  • When any customer violates terms of use of YMC Websites and it is deemed necessary in order to protect rights, properties, and services, etc., of YMC and employees of YMC;
  • When it becomes (or could be) any violation of laws and regulations;

If the content of your personal information retained by YMC is not true, you can make a request for correction, addition or deletion of the personal information through the procedure prescribed by YMC. We will promptly investigate it and correct, add or delete such personal information based on the result.

If you want YMC to disclose, correct, add or delete the personal information you registered on websites or you have any question, please contact below:
webmaster@yamaha-motor.co.jp
* When you inquire, please include which you have requested to us.

4. Technical and Managerial Measures for Protection of Personal Information

When handling personal information of customers on YMC Websites, we take the following measures to ensure the security of personal information without being subject to loss, theft, leakage, alteration, or corruption.

On YMC Websites, we use “SSL (encrypted communication)” (*2) in all webpages on which you enter personal information so that you can use the data communication with a sense of security.

We do not disclose any personal information and other data sent by customers through YMC Websites to any external party except for the way of use stipulated in this Privacy Policy.

On YMC Websites, we make every effort to prevent loss, theft, leakage, alteration or corruption of customer’s personal information due to hacking and other similar actions or computer virus.

In order to prevent loss, theft, leakage, alteration or corruption of customer’s personal information, we regularly back up the information and use the latest vaccine program.

YMC takes actions to comply with our Privacy Policy through in-house education and internal audit regarding continuous protection of personal information.

*2 SSL is the acronym for Secure Socket Layer which is a system to encrypt information sent via browser. By using this, the information you entered on your browser is transmitted over the internet in encrypted form and the risk that the information is intercepted on the way is reduced.

5. Customer’s Responsibilities

Although some other websites could be linked from YMC Websites, for the handling of personal information on the linked website, confirm by yourself on such website.

YMC Websites shall be used on customer’s own responsibility. YMC shall not be liable for any and all damages arising from usage of various information obtained by using customer’s personal information from YMC Websites and other websites linked from YMC Websites.

6. Update of Website Privacy Policy

When this Website Privacy Policy is changed, we will post such change on YMC Websites. We will post the latest Privacy Policy on our website so that you can find how we obtain and use privacy information at all time. Please check it regularly. In addition, when we use personal information in a way other than those notified at the time of initially obtaining the information, we will also post that effect on YMC Websites. You have the right to choose whether or not the website may use your personal information in a different way.

7. Opinion, Complaint and Objection about Privacy

If you think we do not comply with this Website Privacy Policy, please contact us through our inquiry desk (webmaster@yamaha-motor.co.jp) at first. After confirming the content, we will make a reply to you by email and endeavor to take appropriate actions.

8. Inquiry about Website Privacy Policy

We would like to hear your opinions and comments on our “Website Privacy Policy.”

webmaster@yamaha-motor.co.jp
*Please note that this email address does not accept inquiries about products.

Yamaha Motor Co., Ltd.
2500 Shingai, Iwata-shi, Shizuoka-ken, 438-8501
URL https://global.yamaha-motor.com/jp/

Update History :This Website Privacy Policy has been updated on May 30, 2017.

May 30, 2017
Change the content due to review of the Privacy Policy
August 8, 2016
Change the content due to renewal of YMC Websites
June 18, 2013
Change the content due to renewal of YMC Websites
July 1, 2011
Change the content due to review of the protection of personal information policy
September 30, 2010
Change the content due to transfer of water purifier business
February 5, 2009
Change the content due to change in delivery of e-newsletter
December 26, 2006
Change the content due to change in group companies
October 4, 2006
Correct the link destination of TRUSTe Certification Licensee confirmation page
January 23, 2006
Change the link destination due to change in the URL of TRUSTe
November 1, 2005
Change the link destination of TRUSTe due to update of TRUSTe Licensee
August 5, 2005
Correction, Addition and Deletion of Personal Information: Add the URL for cancellation of “e-newsletter”
April 27, 2005
Correction, Addition and Deletion of Personal Information: Change the URL for correction/addition and the email address for deletion for “Electric Scooter”
April 11, 2005
Correction, Addition and Deletion of Personal Information: Change the name of “Passol” to “Electric Scooter”
April 5, 2005
Correction, Addition and Deletion of Personal Information: Add “Alkali Ion Water Conditioner/Purifier”
September 22, 2004
Correction, Addition and Deletion of Personal Information: Add “Electrically Power Assisted Bicycles (PAS)”
August 5, 2004
Correction, Addition and Deletion of Personal Information: Change the email address for deletion
March 31, 2004
Change the design due to renewal of YMC Websites
October 31, 2003
Add the expression of TRUSTe due to acquisition of TRUSTe Licensee
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