During the month of January 2002, the Pool Operations of Yamaha Motor Co., Ltd. (YMC) have won certification under the international ISO9001 : 2000 standard for product quality control spanning the full range from product design and development to marketing and after-sale service. This follows the winning of ISO14001 certification by our pool manufacturing factory site in August of 1999.
The certification comes as the result of inspection and evaluation by the Norway-based DNV (Det Norske Veritas A.S.) and is a multi-site certification covering the full range of business activities from product development, manufacturing and quality guaranty to general affairs, service and the business activities of the eight Pool Operations business offices around Japan. This is the first time that a pool manufacturer has won multi-site certification under the ISO9001 : 2000 standard.
YMC has long pursued activities aimed at improving quality not only with regard to our products but throughout the full scope of our corporate activities, from product development and manufacturing through to after-sale service.
This certification of our Pool Operations follows the October 1996 certifications of our Motorcycle Headquarters, Purchasing Center, AM Operations and our Casting Operations under the 1994 version ISO9001 standard and the February 2000 certification of our Power Products Operations also under 1994 version, and it represents the first time that any of our divisions have been certified under the new 2000 version ISO9001 standard.
* DVN (Det Norske Veritas A.S.) is a certification organization founded in 1864 and presently operating some 300 offices in about 100 countries around the world. Its business record includes some 38,000 cases of inspection and certification of quality control systems worldwide.
* The ISO9001 : 2000 standard is one that adds to the inspection items of the 1994 version in ways that place greater importance on the corporations relationship with its customers, and it is based on a philosophy of building quality management systems rather than simply guaranteeing product quality (the supply of faultless products).