Introducing Yamaha Golf Car's business stance and activities further helping provide customers with reliable products.
01The challenge to further customer satisfaction
We want to create solutions for a better world
We want to better understand our customers' issues and help provide the best solutions.By doing so, we aim to earn a higher level of trust from our customers around the world and therefore become a lifelong partner for them. We will move forward and rethink solutions that enhance the way we live and create Kando.
Product functions that can improve the efficiency of people’s work and help to further improve their living standards
We are business professionals who have been making GC, generators, and snow scraper products for over 50 years. We have continued to improve our product functions through listening to the requests from our customers.In addition, we have a background in the technological capabilities of various Yamaha Motor product groups that can help realize this.
Product quality with the minimum risk of failure
It is not possible to have zero incidents with a product when used over many years. As we have accumulated many years of product sales experience, and by combining product design to minimize troubles and provide clear guidance on the minimum maintenance required by our customers, in this way we can minimize issues.
A product warranty system that works to give you stress free assistance in the event of a breakdown
The customer's credibility will be lost in the unlikely event that a problem occurs when using the product in an important situation. We have set up service shops all over the world to respond to inquiries from customers, provide necessary maintenance instructions, and provide spare parts to minimize down time.
03Business approach, Package
Our business package will become a supports for the solution of various issues of course management, enhances player satisfaction by improving work efficiency & services.
We create an attractive golf course that welcomes any type of player.
- Analysis of golf course businesses and help to identify underlying issues
- Provide expert advice from our extensive business experience
- Propose a range of solutions
- Determine the most suitable option for your golf course management.
- Select a product type which will best suit your property
03Pre introduction support
- Final product check before use.Caddy training for safe driving and customer satisfaction
- Mechanical training to help ensure the required technical skills
04After sales support
- Organize scheduled maintenance at the required timing
- Cart repair support
- Rapid delivery of genuine replacement parts
05Realizing a valuable golf course
- Cost-effective management
- 100% on-cart operation
- Deliver the most comfortable space for players.Improvement in customer satisfaction