YAMAHA WORLD TECHNICIAN GRAND PRIX 2016

Message from the past prize winners

Questions

  1. What motivated you to challenge the WTGP at the time?
  2. What effort did you make to win the prize?
  3. Were there any effects in your job after you win the prize at the WTGP?
    Please introduce us the episode of the positive effects to your professional attitude and others.
  4. Let us know the activities or services your shop doing to go beyond the expectation of the customers if any.
  5. When do you find your job rewarding.
  6. What do you want to challenge or be passionately at work from here on?
  7. Please give a message for the 2016 WTGP participants to cheer them up.

2012

Fernando Guglielmucci
Dealer: Palermo Bikes S.R.L
Country: Argentina
  • Q1What motivated you to challenge the WTGP at the time?
    The motivation for challenging WTGP2012 was to get involved with Yamaha culture, and has also allowed me to develop professionally and test my skills as a technician.
  • Q2What effort did you make to win the prize?
    The main effort that I made was doing overtime at my regular job in order to prepare me for the contest.
  • Q3Were there any effects in your job after you win the prize at the WTGP? Please introduce us the episode of the positive effects to your professional attitude and others.
    Personally it is very gratifying to have participated and gotten third place. It gives me pride in my dealership and exemplifies the quality of our service.
  • Q4Let us know the activities or services your shop doing to go beyond the expectation of the customers if any.
    From the beginning, the dealer's strategy is based on customer service. For us, the key point is good after-sales activities.
  • Q5When do you find your job rewarding.
    The job becomes more gratifying when customers choose us again, demonstrating a high level of loyalty to the Yamaha brand and the dealer.
  • Q6What do you want to challenge or be passionately at work from here on?
    The main challenge is to continue building a team aligned with the mission, culture and values of the company, promoting teamwork, technical excellence and good customer relationships.
  • Q7Please give a message for the 2016 WTGP participants to cheer them up.
    First to all, I wish them good luck and say “Try to do the same good things that we do every day in our workplaces.”