'야마하 모터사이클 커넥트' 앱 개인정보처리방침

본 앱 개인정보 보호정책(이하 '본 앱 처리방침')은 Yamaha Motor Co., Ltd.(이하 '당사')가 제공하는 '야마하 모터사이클 커넥트 앱'(이하 ‘본 앱’)을 이용하는 자(이하 ‘이용자’)에 적용됩니다. 본 앱은 블루투스와 같은 통신 장치를 통해 이용자의 모터사이클에 연결되며 다양한 특성과 기능을 제공하여 모터사이클의 사용을 더욱 즐겁게 만듭니다. 본 앱을 사용하기 전에 앱 처리방침을 주의 깊게 읽어보시기 바랍니다.

>> 2023-09-04 Y-connect 야마하 모터사이클 커넥트' 앱 개인정보처리방침과위치기반서비스 이용약관 개정공지

1. 당사가 수집하는 이용자 정보

본 앱을 통해 당사는 다음과 같은 이용자에 대한 데이터(이하 '이용자 데이터')를 처리합니다. 이용자 데이터에는 개인정보가 포함될 수 있습니다.

  1. 이용자가 본 앱에 직접 입력한 정보

    본 앱의 사용을 위해 등록 시 입력한 정보(전화번호, 이메일 주소, 성별, 생년월일, 국가, 정비 정보 등).

    본 앱에 문의할 때 제공하는 정보(이름, 문의 내용, 연락처 등).

  2. 본 앱을 통해 기기로부터 취득하는 정보.

    위치 정보, 가속도 정보 등 여러 센서를 통해 취득한 정보, 쿠키 정보.

    본 앱의 사용 이력, 운영 기록(operation log)

    기기 관련 정보(모델명, 운영체제 버전, 국가 코드, 이동통신사 코드 등(문의 양식을 통해 당사에 문의를 접수하는 경우에만 적용))

  3. 본 앱에 연결된 이용자의 모터사이클에 대한 정보

    차대 번호(VIN), 차량 상태 및 엔진 성능 정보, 연료 주입 및 배출량 정보, 배터리 정보, 기타 차량 관련 정보.

2. 이용 목적

당사는 다음의 목적을 위해 이용자 데이터를 활용합니다. 이용자 데이터는 당사가 별도로 취득한 정보와 함께 다음 목적으로도 활용될 수 있습니다.

  • 본 앱(부가 서비스 및 관련 서비스 포함)을 제공하고 실행하기 위하여
  • 품질 개선과 제품 개발을 위하여 시장 조사 등의 정보를 취합하고 분석하기 위하여
  • 문의, 요청, 불만 사항에 대응하기 위하여
  • 본 앱의 내부 평가를 위하여
  • 직접 마케팅의 분석 및 제안을 위하여
  • 아먀하 모터 그룹의 관련 제품과 서비스에 대한 정보를 제공하기 위하여
  • 행사 및 캠페인을 위해 다양한 정보를 운영, 관리 및 제공하기 위하여
  • 자산 및 권리의 보호와 안전을 위하여
  • 네트워크 및 정보 자산의 보호를 위하여
  • 법률, 규정, 기타 규칙을 준수하기 위하여

3. 이용자 데이터 공유

당사는 이용 목적을 달성하는데 필요한 범위 내에서 이용자가 소속된 국가나 지역의 당사의 자회사들, 계열사들 및 상대방 당사자들(유통업체 및 딜러 등), 그리고 계약업체들과 이용자 데이터를 공유할 수 있습니다.

이용자 데이터는 이용 목적과 상관 없이, 개인 식별이 불가능한 형태로 전환되어 통계 및 집계 데이터 형태로 상기의 제3자들과 공유될 수 있습니다.

또한 위치 정보를 활용하는 서비스를 제공하기 위하여, 본 앱을 통해 지도 앱 및/또는 날씨 앱 서비스 공급업체에게 이용자의 위치 정보를 제공할 수도 있습니다.

그리고 이용자는 페이스북, 구글 등의 소셜 미디어 프로필을 통해 본 앱에 로그인할 수 있습니다. 관련 소셜 미디어 공급자는 이용자의 개인 데이터를 포함하여 이용자의 본 앱 접속 정보를 처리할 수도 있습니다. 자세한 내용은 야마하 온라인 서비스 개인정보처리방침의 ‘5. 소셜미디어 계정으로 로그인’을 참조하시기 바랍니다.

당사는 세계적인 규모로 비즈니스를 운영하기 때문에 이용자의 소속 국가나 지역의 개인정보 보호 관련 법률이나 규정에 상응하는 개인정보 보호 법률이나 규정을 가지고 있지 않은 국가나 지역으로 이용자의 개인정보가 이전될 수도 있습니다. 귀하의 데이터를 국외로 이전하는 경우, 당사는 관련 법률과 규정에 명시된 합당한 조치를 취할 것입니다.

4. 이용자의 권리

이용자가 관련 법률 및 규정에서 허락되는 범위 내에서 권리를 행사하는 경우(접근권, 삭제권 및 유사 권리), 당사는 관련 법률 및 규정의 조항에 따라 신의를 다하여, 적절한 방식으로 이용자 권리의 행사를 처리할 것입니다.

이용자는 본 앱에서 자신의 데이터 일부를 수정할 수 있습니다. 이용자 데이터 처리와 관련한 기타 요청이 있을 경우, 이용자본 앱의 문의 양식을 통해 연락하시기 바랍니다.

관련 법률 및 규정상의 의무를 준수하고, 앱 기능을 제대로 제공하기 위해서는 이용자 데이터의 일부 혹은 전부가 필요할 수 있으며, 일부 이용자 데이터는 계속 보관될 수 있습니다.

5. 본 앱의 제공자 및 연락처 정보

본 앱의 제공자/데이터 컨트롤러:

Yamaha Motor Co., Ltd.
2500 Shingai, Iwata-Shi, Shizuoka-Ken, 438-8501, Japan

본 앱의 사용 및 이용자 데이터 처리에 대해 문의사항이 있다면, 본 앱의 문의 양식을 이용하거나, 본 앱의 연락처로 연락하시기 바랍니다.

6. 야마하 모터 그룹 온라인 서비스 개인정보처리방침

자세한 정보를 원하시면, 본 앱을 포함하여 Yamaha Motor Group에서 제공하는 야마하 모터 ID를 사용하는 웹사이트에서 앱 소프트웨어나 온라인 서비스와 관련한 이용자 데이터의 처리에 대한 다음의 온라인 서비스 개인정보 보호정책을 참고하시기 바랍니다.

온라인 서비스 개인정보처리방침과 본 앱처리방침이 상충하는 경우, 본 앱처리방침이 우선합니다.

7. 본 앱 처리방침의 변경

당사는 본 앱의 내용에 변경이 발생하는 경우, 또는 관련 법률과 규정의 개정에 따라 본 앱 처리방침의 내용을 변경, 개정, 추가, 혹은 삭제할 수 있습니다. 앱 처리방침의 변경 사항은 본 앱을 통해 이용자에 공지됩니다.

8. 가분성

본 앱 처리방침의 조항 전체 혹은 일부가 유효하지 않거나 집행불가능하더라도, 나머지 조항의 유효성이나 집행가능성은 영향을 받지 않습니다. 유효하지 않거나 집행불가능한 조항은 원래 해당 조항이 추구하였던 본 처리방침 당사자들의 경제적 이익에 가장 부합하는, 유효하고 시행 가능한 조항으로 대체되는 것으로 간주됩니다.

9. 준거 언어

본 앱 처리방침의 준거 언어는 영어입니다. 번역본과 영문본의 내용이 일치하지 않는 경우, 영문본이 우선합니다.

https://accounts.eu1.gigya.com/accounts.store.downloadPublicConsentDocument?docID=2270964_11047272_a6c8b8e943e649719f86061b81110d8f

10. 다음 지역/국가의 고객에 대한 추가 고지

10-1. 대한민국

본 개인정보 처리방침상 “개인정보”는 “개인위치정보”를 포함하는 개념이며, 개인정보에 대한 사항은 귀하의 개인위치정보의 처리에 관하여도 적용될 수 있습니다.

i. 개인(위치)정보 공유

당사는 이용 목적을 달성하는 데 필요한 범위 내에서 귀하의 국가에 있는 당사의 자회사, 계열사 및 거래 상대방(예: 유통 판매자 및 딜러), 그리고 협력업체와 귀하의 개인위치정보를 비롯한 정보를 공유할 수 있습니다.

[제 3 자에 대한 개인(위치)정보의 제공]
제3자 수령자
(주)한국모터트레이딩
제공되는 개인(위치)정보 항목
제1절에 명시된 항목
이용 목적
제2절에 명시된 항목
[국외 제 3 자에 의한 개인(위치)정보의 처리위탁/보관]
제3자 수령자
아마존 웹 서비스
(https://aws.amazon.com/jp/contact-us/)
제 3 자 수령자의 개인(위치)정 보 이용 목적
데이터 호스팅 및 컴퓨팅
이전되는 개인(위 치)정보 의 항목
제1절에 명시된 항목
개인(위치)정 보가이전되 는 국가 및 이전 날짜, 시간, 방법
아일랜드
개인(위치)정보 이전 시점 및 방법
본 어플리케이션은 귀하의 개인(위치)정보 를 귀하가 본 어플리케이션을 사용할 때, 모바일 네트워크 또는 와이파이(wi- fi)와 같은 통신 네트워크를 사용하여 전송하게 됩니다.
제 3 자 수령자의 개인(위치) 정보 보유 기간
본 서비스의 종료 시까지

당사는 개인위치정보를 귀하가 지정하는 제 3 자에게 제공하는 경우에는 개인위치정보를 수집한 당해 통신 단말장치로 매회 귀하에게 제공받는 자, 제공일시 및 제공목적을 즉시 통보합니다. 단, 아래 각 호의 1 에 해당하는 경우에는 귀하가 미리 특정하여 지정한 통신 단말장치 또는 전자우편주소로 통보합니다.

  • 개인위치정보를 수집한 당해 통신단말장치가 문자, 음성 또는 영상의 수신기능을 갖추지 아니한 경우
  • 귀하가 온라인 게시 등의 방법으로 통보할 것을 미리 요청한 경우 당사는 개인위치정보를 귀하가

지정하는 제 3 자에게 다음과 같이 제공합니다.

  • 개인위치 정보를 제공받는 자: [고장정보의 송신처로서 귀하가 지정한 메일 주소]
  • 제공목적: [고장정보 통지를 위함]

ii. 귀하의 권리

관련 법률에서 허용하는 범위 내에서, 귀하는 아래의 “연락처 정보”에 기재된 이메일 주소로 귀하의 개인정보에 대한 열람, 수정, 삭제 및 처리 중단을 당사에 서면으로 요청할 권리를 행사할 수 있으며, 당사는 귀하의 그러한 요청에 신속하게 응답할 것입니다. 당사가 귀하의 동의에 근거하여 귀하의 정보를 이용하는 경우, 귀하는 언제든지 그러한 동의를 철회할 권리를 지닙니다. 또한 귀하는 정식으로 지정된 법정 대리인을 통하여 귀하의 개인정보와 관련하여 전술한 권리를 행사할 수 있습니다.

iii. 개인(위치)정보의 보유 및 파기

당사에서는 법률에 따라 요구되거나 허용되지 않는 한, 본 개인정보 처리방침에서 명시된 목적을 달성하는 데에 필요한 기간 동안에 한해서만 귀하의 개인위치정보를 비롯한 정보를 보유합니다.

당사는 귀하의 개인(위치)정보에 대한 보유 기간이 경과되었거나 수집 목적이 달성되어 귀하의 개인(위치)정보가 더 이상 필요하지 않게 되었을 때 해당 개인(위치)정보를 지체없이 파기합니다. 개인(위치)정보가 전자적 형태로 저장된 경우에는 그러한 정보가 복구 또는 재생될 수 없는 기술적 방법을 사용하여 파기합니다.

iv. 본 어플리케이션의 제공자 및 연락처 정보

본 어플리케이션의 제공자/개인정보처리자:

야마하 모터 컴퍼니 리미티드
일본 시즈오카현 이와타시 신가이 2500 (438-8501)

본 어플리케이션의 사용 및/또는 개인(위치)정보의 처리와 관련하여 문의 사항이 있으신 경우, 본 어플리케이션의 연락 양식 또는 연락처 정보를 통하여 연락하여 주시기 바랍니다.

v. 개인위치정보 이용ㆍ제공사실 확인자료의 보유근거 및 보유기간

당사는 위치정보법에 따라 민원처리 등을 위해 민원처리 등을 위해 (개인)위치정보 이용·제공사실 확인자료를 자동 기록ㆍ보존하며, 해당 자료는 6 개월 이상 보관합니다.

vi. 위치정보법 제 26 조제 1 항에 따른 보호의무자의 권리‧의무 및 그 행사방법에 관한 사항

당사는 8 세 이하의 아동등의 개인위치정보를 이용 또는 제공하지 않으므로, 위치정보법 제 26 조 제 1 항에 따른 보호의무자의 권리ㆍ의무와 그 행사방법에 관한 사항은 본 개인정보 처리방침에서 제외됩니다.

vii. 위치정보관리책임자의 성명과 전화번호 등 연락처

당사의 위치정보 관리책임자는 、LM 츠나가루 추진 그룹(LM つながる推進グループ)이며, 그 연락처는

10-2. Peru (English only)

If you are a resident of Peru, this additional notification will be applicable to the processing of personal information. In the event of a conflict between this Privacy Policy, the provisions of this notification will prevail.

i. Information we collect about you

The information collected will be stored in the storage in charge of Yamaha Motor Co., Ltd., located in Japan. And it is shared with YAMAHA MOTOR DEL PERÚ S.A., with RUC N ° 20383929050, located at Av. Republica de Panama N ° 4344-4352, district of Surquillo, Lima – Peru who is the owner of "Personal Data Bank" called "Customer Bank" of Yamaha Motor del Perú S.A. (Code No. 01719) ”for an indefinite period of time or until your consent is revoked.

ii. Purpose of use

As part of the activities carried out by us and our group companies, you are informed that personal data will be processed for the following purposes:

  • To perform and provide this Application (including ancillary and related services)
  • To comply with laws, regulations and other rules.
  • For internal evaluation of this Application.
  • To gather and analyze information for the purpose of quality improvement, development and enhancement of our products and services.
  • To respond to inquiries, requests and complaints.
  • For the protection and safety of property and rights.
  • To protect the network and information asset.

It is stated that the authorization to the general conditions of this Policy is a necessary element for the use of the application and fulfillment of the aforementioned purposes. Additionally, if you expressly authorize it, your information may be used for the fulfillment of the following additional purposes:

  • For direct marketing analysis and offers.
  • To provide information on products and services related to Yamaha Motor Group.
  • To operate, manage and provide various information for events and campaigns.

iii. Sharing your data

We will share the personal data with YAMAHA MOTOR DEL PERÚ S.A., with RUC N ° 20383929050, located at Av. Republica de Panama N ° 4344-4352, district of Surquillo, Lima – Peru who is the owner of "Personal Data Bank" called "Customer Bank" of Yamaha Motor del Perú S.A. (Code No. 01719) ”. In the event that new transfers are made, we undertake to notify you of such transfers in accordance with this Privacy Policy.

iv. Exercise of the rights of the owner of personal data

If you wish to exercise the rights provided in the personal data protection laws and regulations in Peru, you may send a communication to the address protecciondedatos@yamaha.com.pe or physically to the address Av. Republica de Panama 4344 - Surquillo , Lima addressed to Head of Processes and IT Data Protection.

10-3. European Economic Area (EEA) (English only)

i. Legal basis for processing your personal data, and categories of personal data

We use your personal data for the following purposes.

1) When processing is required for a contract
Purposes

To perform and provide this Application (including supplemental and related services)

Categories of personal data
  1. Information that you enter directly on this Application
    Information to be registered in connection with the use of this Application (such as phone number, email address, gender, date of birth, country and maintenance information)
  2. Information obtained from your device through this Application
    Information acquired from various sensors such as acceleration information,
    Cookie information
    Usage history of this Application, operation log
    Information about your device (such as model name, OS version and country code)
  3. Information about your motorcycles connected to this Application
    Vehicle identification number, vehicle status and engine performance data, fuel-injection and emission-related data, battery information and other information related to vehicles.
2) When processing is required for the pursuit of legitimate interests

We obtain and process the following categories of your personal data for the following purposes because it is necessary to do so in order to pursue our legitimate interests (for details regarding the balancing test for legitimate interests, please inquire using the contact address at “vi. Contacting us”).

Purposes

For internal evaluation of this Application

To gather and analyze information such as market research for the purpose of quality improvement and product development.

Categories of personal data
  1. Information that you enter directly on this Application
    Information to be registered in connection with the use of this Application (such as phone number, email address, gender, date of birth, country and maintenance information)
    Information provided when you make inquiries about this Application (such as name, content of inquiry and contact information)
  2. Information obtained from your device through this Application
    Information acquired from various sensors such as acceleration information,
    Cookie information
    Usage history of this Application, operation log
    Information about your device (such as model name, OS version, country code and carrier code (only when we receive an inquiry from the inquiry form))
  3. Information about your motorcycles connected to this Application
    Vehicle identification number, vehicle status and engine performance data, fuel-injection and emission-related data, battery information and other information related to vehicles.
Purposes

To respond to inquiries, requests and complaints

Categories of personal data
  1. Information that you enter directly on this Application
    Information to be registered in connection with the use of this Application (such as phone number, email address, gender, date of birth, country and maintenance information)
    Information provided when you make inquiries about this Application (such as name, content of inquiry and contact information)
  2. Information obtained from your device through this Application
    Usage history of this Application, operation log
    Information about your device (such as model name, OS version, country code and carrier code (only when we receive an inquiry from the inquiry form))
  3. Information about your motorcycles connected to this Application
    Vehicle identification number, vehicle status and engine performance data, fuel-injection and emission-related data, battery information and other information related to vehicles.
Purposes

For protection and safety of property and rights

To protect network and information asset

To comply with non-EU or non-Member State laws and regulations

Categories of personal data
  1. Information that you enter directly on this Application
    Information to be registered in connection with the use of this Application (such as phone number, email address, gender, date of birth, country and maintenance information)
    Information provided when you make inquiries about this Application (such as name, content of inquiry and contact information)
  2. Information obtained from your device through this Application
    Information acquired from various sensors such as acceleration information,
    Cookie information
    Usage history of this Application, operation log
    Information about your device (such as model name, OS version, country code and carrier code (only when we receive an inquiry from the inquiry form))
  3. Information about your motorcycles connected to this Application
    Vehicle identification number, vehicle status and engine performance data, fuel-injection and emission-related data, battery information and other information related to vehicles.
3) When your express consent is obtained in advance
Purposes

To perform and provide this Application that use location information (including supplemental and related services)

Categories of personal data
  1. Information that you enter directly on this Application
    Information to be registered in connection with the use of this Application (such as phone number, email address, gender, date of birth, country and maintenance information)
  2. Information obtained from your device through this Application
    Location information and information acquired from various sensors such as acceleration information
    Cookie information
    Usage history of this Application, operation log
    Information about your device (such as model name, OS version and country code)
  3. Information about your motorcycles connected to this Application
    Vehicle identification number, vehicle status and engine performance data, fuel-injection and emission-related data, battery information, and other information related to vehicles.
Purposes

To gather and analyze location information such as market research for the purpose of quality improvement and product development.

For internal evaluation of this Application by using location information

Categories of personal data
  1. Information that you enter directly on this Application
    Information to be registered in connection with the use of this Application (such as phone number, email address, gender, date of birth, country and maintenance information)
    Information provided when you make inquiries about this Application (such as name, content of inquiry and contact information)
  2. Information obtained from your device through this Application
    Location information and information acquired from various sensors such as acceleration information
    Cookie information
    Usage history of this Application, operation log
    Information about your device (such as model name, OS version, country code and carrier code (only when we receive an inquiry from the inquiry form))
  3. Information about your motorcycles connected to this Application
    Vehicle identification number, vehicle status and engine performance data, fuel-injection and emission-related data, battery information and other information related to vehicles.
Purposes

For direct marketing analysis and offers

To provide information on products and services related to our group

To operate, manage and provide various information for events and campaigns

Categories of personal data
  1. Information that you enter directly on this Application
    Information to be registered in connection with the use of this Application (such as phone number, email address, gender, date of birth, country and maintenance information)
  2. Information obtained from your device through this Application
    Location information and information acquired from various sensors such as acceleration information
    Cookie information
    Usage history of this Application, operation log
    Information about your device (such as model name, OS version and country code)
  3. Information about your motorcycles connected to this Application
    Vehicle identification number, vehicle status and engine performance data, fuel-injection and emission-related data, battery information and other information related to vehicles.

If our processing of your personal data is conducted based on your consent, you may withdraw that consent at any time. Withdrawal of your consent does not affect the legality of personal data processing that we have conducted based on consent given before that withdrawal. You may withdraw your consent through services and the like you use or by contacting us using the contact details at “v. Your rights”.

4) When processing is required to meet our legal obligations under EU or Member State law
Purposes

To comply with EU or Member State laws and regulations

Categories of personal data
  1. Information that you enter directly on this Application
    Information to be registered in connection with the use of this Application (such as phone number, email address, gender, date of birth, country and maintenance information)
    Information provided when you make inquiries about this Application (such as name, content of inquiry and contact information)
  2. Information obtained from your device through this Application
    Location information and information acquired from various sensors such as acceleration information
    Cookie information
    Usage history of this Application, operation log
    Information about your device (such as model name, OS version, country code and carrier code (only when we receive an inquiry from the inquiry form))
  3. Information about your motorcycles connected to this Application
    Vehicle identification number, vehicle status and engine performance data, fuel-injection and emission-related data, battery information and other information related to vehicles.

Personal data obtained by us includes information directly provided by you to us, information provided through a third party, such as counterparties, contractors, business partners, and social media providers (including Facebook and Google), and information provided through products and services provided by our group.

ii. Transfer of personal data outside your country or region

Your personal data obtained by us may be transferred, stored and processed outside the EEA. In each case, your personal data must be protected safely at a level of security equivalent to that used for its protection within the EEA. We take all measures (including execution of the standard contractual clauses (Article 46, paragraph 2, item (c) and paragraph 5 of the GDPR) as approved by the European Commission) reasonably necessary to ensure your data is safely stored and processed in accordance with the provisions set forth in this Privacy Policy and the GDPR and other applicable laws and regulations. Please contact us at any time if you would like to know more about details regarding the safeguards we have in place for transfers of personal data outside the EEA.

iii. Direct marketing

If you do not wish to receive information that we provide to you in relation to our products, services, and the like (direct marketing), we refrain from conducting direct marketing addressed to you. If you do not wish to receive direct marketing, please contact us through the services, etc. you use or by contact us using the contact details at “v. Your rights”.

iv. Automated decision-making

We do not conduct decision-making that is based on automated processing (including profiling) which produces a legal or similar material effect on you.

v. Your rights

You have the rights set out below in relation to your personal data used for this Applications.

If we receive any request from you in relation to the following, we will faithfully and appropriately deal with that request in accordance with the laws and regulations.

  • Right to access personal data: You have the right to obtain confirmation from us regarding whether any of your personal data is being processed, and if your personal data is being processed, you will have the right to access your personal data and certain information in connection to that personal data.
  • Right to rectify personal data: If your personal data held by us is incorrect, you will have the right to demand that we rectify the personal data.
  • Right to erase personal data (right to be forgotten): If you satisfy certain conditions, you will have the right in some cases to demand erasure of your personal data held by us.
  • Right to restrict processing of personal data: If you satisfy certain requirements, you will have the right in some cases to restrict the processing of your personal data held by us.
  • Objections against processing of personal data: If you satisfy certain conditions, you will have the right in some cases to object to our processing of your personal data.
  • Right to data portability of personal data: If you satisfy certain conditions, you will have the right in some cases to receive in a structured, commonly used, and machine-readable format the personal data that you have provided to us and will have the right to transmit that data to another controller without hindrance from us.

You can correct a part of your data on this Application. If you have any other requests regarding the processing of your data, please contact us through contact form in this Application.

vi. Contacting us

If you have any demands, inquiries or requests regarding the processing of personal data, please contact the following address in writing. You can also contact our group’s data protection officer.

For customers who reside in the EEA
Yamaha Motor Co., Ltd.
2500 Shingai, Iwata-shi, Shizuoka-ken, 438-8501, Japan

Data Protection Officer Email:

10-4. United States (California and Virginia) (English only)

i. Supplements for the U.S.(California and Viginia)

This Notice at Collection explains how Yamaha collect and use your personal information. Additionally, this provides you the information about your privacy rights and Yamaha’s obligation in accordance with California Consumer Privacy Act of 2018 (CCPA), the California Privacy Rights Act of 2020 (CPRA), and Virginia Consumer Data Protection Act (VCDPA). CPRA and VCDPA will become effective on January 1st, 2023.

ii. California and Virginia Notice at Collection

Purpose of Use

Yamaha or our service providers may collect the below categories of information for the following business or commercial purposes. Your personal data may be used for the following purposes in combination with the information we obtained separately.

  • To perform and provide this Application (including supplemental and related services)
  • To gather and analyze information such as market research for the purpose of quality improvement and product development.
  • To respond to inquiries, requests and complaints
  • For internal evaluation of this Application
  • For direct marketing analysis and offers
  • To provide information on products and services related to Yamaha Motor group
  • To operate, manage and provide various information for events and campaigns
  • For protection and safety of property and rights
  • To protect network and information asset
  • To comply with laws, regulations, and other rules

Categories of personal information Yamaha collect the purpose of use are illustrated below

Categories and Specific pieces of Personal Information

Identifiers:

Name; Phone number; Email address; Gender; Data of Birth; and Country of Residence.

(Other contact information if necessary)

Categories of Sources from which Yamaha collected Personal Information

Users

By directly enter information on this application

By providing contact information when users make inquiry

Purpose of Uses

To perform and provide this Application (including supplemental and related services)

To gather and analyze information such as market research for the purpose of quality improvement and product development

To respond to inquiries, requests, and complaints

For direct marketing analysis and offers

To provide information on products and services related to Yamaha Motor Group

To operate, manage and provide various information for events and campaigns

For protection and safety of property and rights

To protect network and information asset

To comply with laws, regulations and other rules

Categories and Specific pieces of Personal Information

Customer Records Information:

Information provided upon inquiry:

Name;

Contact Information; and Content of Inquiry.

Categories of Sources from which Yamaha collected Personal Information

Users

By providing contact information when users make inquiry

Purpose of Uses

To respond to inquiries, requests, and complaints

For protection and safety of property and rights

To protect network and information assets

To comply with laws, regulations and other rules

Categories and Specific pieces of Personal Information

Internet or other electronic network activity information:

Usage History of this Application; Operation Log; and Cookie.

Categories of Sources from which Yamaha collected Personal Information

User’s mobile device

Information obtained from users’ device through this Application

Purpose of Uses

To gather and analyze information such as market research for the purpose of quality improvement and product development

To respond to inquiries, requests, and complaints

For protection and safety of property and rights

To protect network and information asset

To comply with laws, regulations and other rules

Categories and Specific pieces of Personal Information

Geolocation data:

Location data.

Categories of Sources from which Yamaha collected Personal Information

User’s mobile device

Information obtained from users’ device through this Application

Purpose of Uses

To provide application service

To gather and analyze information such as market research for the purpose of quality improvement and product development

Categories and Specific pieces of Personal Information

Sensitive Personal Information:

Precise Geolocation

Categories of Sources from which Yamaha collected Personal Information

User’s mobile device

Information obtained from users’ device through this Application

Purpose of Uses

To provide application service

To gather and analyze information such as market research for the purpose of quality improvement and product development

Retention Period

Yamaha retain your personal information for the period necessary to fulfill the purpose outlined in this privacy policy unless the longer retention period is required or permitted by law.

Categories of Third Parties with Which We may Sale that Information

Yamaha sells or disclose following categories of personal data: Identifiers, customer records information, internet or other electronic activity information, and geolocation data to our subsidiaries, affiliates, distributors and dealers in your country or region, and service providers within the scope necessary to achieve the purpose of use.

iii. California Privacy Rights

Rights based on CPRA will be only effective after January 1st, 2023.

Rights for California Users

California Users are entitled to following Rights:

  1. Right to Delete

    In certain circumstances, users have the right to request the erasure of your Personal Information. Upon verifying the validity of a deletion request, we will delete your Personal Information from our records and instruct any service providers or third parties to delete your information when applicable.

  2. Right to Correct/Right to Rectification

    Users can request the correction of any of your Personal Information held by Yamaha if inaccurate.

  3. Right to Access

    Users have the right to access Personal Information which Yamaha may collect or retain about you. If requested, Yamaha shall provide you with a copy of your Personal Information which we collect as permitted by the CCPA/CPRA.Users also have the right to receive your Personal Information in a structured and commonly used format to transfer your data to another entity. (Data Portability)

  4. Right to Know

    Users have the right to request Yamaha to disclose the personal information Yamaha collects about Users and how it is used and shared for the 12-month period preceding your request as defined in CCPA/CPRA.

    You have the right to request us to disclose the following for the:

    • The categories of personal information collected;
    • Specific pieces of personal information collected;
    • The categories of sources from which the business collected personal information;
    • The purposes for which the business uses the personal information; and
    • The categories of third parties with whom the business shares the personal information.
    • The categories of information that the business sells or discloses to third parties
  5. Right to Non-Discrimination

    Yamaha does not discriminate users against based on actions they take regarding their data--opt out or exercise of their rights.

  6. Right to Opt-out of Sale or Sharing of Personal Information

    Yamaha does not share Personal Information under the definition of the CCPA/CPRA.Yamaha sells (discloses) your Personal Information and other data with our subsidiaries, affiliates, and counterparties (such as distributors and dealers) in your country or region and service providers (contractors) within the scope necessary to achieve the purpose of use. Do Not Sell my Personal Information/Do Not Disclose my Sensitive Personal Information (Request involves Sensitive Information will be available from January 1st, 2023)

iv. Virginia Privacy Rights

FOR VIRGINIA RESIDENTS ONLY

This Section is Effective from January 1st, 2023

Rights for Virginia Users

Virginia Users are entitled to following Rights:

  1. Right to Delete

    Users have the right to request the erasure of your Personal Information.

  2. Right to Rectification

    Users can request the correction of any of your Personal Information held by Yamaha if inaccurate.

  3. Right to Access

    Users have the right to access Personal Information which Yamaha may collect or retain about you. If requested, Yamaha will provide you with a copy of your Personal Information permitted by VC.Users also have the right to receive your Personal Information in a structured and commonly used format to transfer your data to another entity. (Data Portability)

  4. Right to Opt-Out

    Users have the right to opt out of the processing of the Personal Data for the purpose of (i) targeted advertising; (ii) the sale of personal data; or (iii) profiling in furtherance of decisions that produce legal or similarly significant effects concerning the users.

v. For California and Virginia Users

To Exercise your Rights

If you are a California or Virginia resident, you can exercise any of your rights described in this Notice and any of your legally granted rights by using Contact Information provided in this notice. We will not discriminate against you for exercising your rights. There will be no charge to exercise your rights, unless your requests are manifestly unfounded or excessive, especially when the requests are repetitive. *Any rights based on CPRA and VCDPA are effective from January 1st, 2023.

Change in this Notice at Collection/Privacy Policy

We may amend, revise, add to, or delete the contents of this Application policy due to changes to the specifications of this Application privacy policy and/or required by amendment to laws and regulations. Changes to this Application Privacy Policy will be notified to you through this Application.

Contact Information

If you have any questions or comments about this notice, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California or Virginia law, please do not hesitate to contact us at:

Yamaha Motor Corporation USA

6555 Katella Ave

Cypress, CA 90630

If you have any queries about use of this Application and/or the processing of your personal information, please contact Yamaha Motor Corporation USA.

The provider of this Application
Yamaha Motor Co., Ltd.
2500 Shingai, Iwata-Shi, Shizuoka-Ken, 438-8501, Japan

10-5. Vietnam (English only)

i. Notice for Processing Sensitive Data

This Application will collect GPS Data from your smartphone.

ii. Notification for Marketing and Advertising

We may contact you by application message, email, SMS, or any other means of communication you have provided for marketing and advertising purpose. This includes maintenance reminder based on milage of your vehicle.

iii. Legal Basis

Legal Basis for processing your personal data is based on your consent. Consent means any freely given, specific, informed and unambiguous indication of your wishes by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to you. You have the right to withdraw your consent, unless otherwise provided by law.

iv. Retention Period

We start processing your data when you consented to this Privacy Policy and Terms of Use. We retain your data until three months after you have terminated your Yamaha Motor ID.

v. Undesirable consequences and damages that may occur

You should not expect undesirable consequences and damages based on this processing. However, like any web-based services, it is true that there is a risk of data leak or breach. To ensure your data security, we implement and keep up-to date technical and organizational security measures. In case of data leak or breach, we will notify you and applicable authority following guidance of the law and conduct investigation for the assessment and future prevention.

vi. Rights and obligations of the data subject

  1. The Right of Access

    The data subject has the right to request the Personal Data Controller or the Personal Data Controller-cum-Processor to provide him/her with his/her personal data.

  2. The Right to Rectification

    A data subject has the right to Request the Personal Data Controller and the Personal Data Controller-cum-Processor to rectify his/her personal data in case he/she cannot directly rectify his/her personal data due to technical reason or other reasons.

  3. The right to Erasure

    The data subject has the right to delete or request deletion of his/her personal data, unless otherwise provided for by law.

  4. The right to Restrict Processing

    The data subject has the right to obtain restriction on the processing of his/her personal data, unless otherwise provided for by law.

  5. The Right to object to Processing

    The data subject has the right to object to the Personal Data Controller and the Personal Data Controller-cum-Processor processing his/her personal data in order to prevent or restrict the disclosure of personal data or the use of personal data for advertising and marketing purposes, unless otherwise provided for by law.

You also have a right to file complaints, claim damages, and self-protection. If you have any queries about use of this Application and/or the processing of your data, please contact us from the contact form in this Application or to the contact information.

최종 업데이트: 2023년 9월 4일
Ver. 3.0.2

야마하 모터 그룹 온라인 서비스 개인정보처리방침

본 온라인 서비스 개인정보처리방침(이하 '본 개인정보처리방침')은 Yamaha Motor Co., Ltd. 및 자회사와 계열사(이하 '당사')가 제공하는 야마하 모터 ID를 사용하는 웹사이트의 앱 소프트웨어나 온라인 서비스(이하 통칭하여 '앱')를 사용하는 자들(이하 ‘이용자’)에 적용됩니다.

앱의 경우, 본 개인정보처리방침에 추가적으로, 또는 별도로 앱 개인정보처리방침(이하 '앱 처리방침')이 존재할 수 있으며, 이를 통해 이용자는 이용자 데이터 처리에 관한 세부 정보를 확인할 수 있습니다. 해당 앱 서비스에 대하여 본 개인정보처리방침과 앱 처리방침이 상충하는 경우에는 앱 처리방침이 우선합니다.

1. 당사가 수집하는 이용자 정보

당사는 앱 보호정책을 사전 고지한 후 앱을 사용하는 이용자에 대한 정보(이하 ‘이용자 데이터’)를 수집하고 이용합니다. 이용자 데이터에는 개인정보가 포함될 수 있습니다.

이용자 데이터는 이용자가 앱에 직접 입력한 정보, 앱을 통해 수집한 이용자의 기기로부터 취득하는 정보, 앱에 연결된 이용자의 야마하 제품에 대한 정보, 앱에서 생성된 이용자 정보가 포함됩니다.

수집되는 이용자 정보는 앱에 따라 다를 수 있으나 일반적으로 다음의 정보를 포함합니다.

  • 프로필 데이터(이름, 성별, 생년월일, 전화번호, 이메일 주소, 소셜 미디어 계정, 기타 연락처 등)
  • 앱에 입력하거나 연결한 이용자의 야마하 제품에 대한 정보(제품명, 모델명, 제품 식별 번호, 보증 등록 정보, 제품 상태 정보, 서비스 이력 등)
  • 이용자의 기기로부터 취득하는 정보(위치 정보, 센서를 통해 취득한 정보, 기기 관련 정보, 쿠키 등)
  • 앱의 사용 이력(운영 기록 포함)
  • 앱 관련 문의사항 내용

2. 이용 목적

당사는 다음의 목적을 위해 이용자 데이터를 처리합니다. 또한 이용자 데이터는 당사가 별도로 취득한 정보와 함께 다음 목적으로 활용될 수 있습니다.

  • 앱(부가 서비스 및 관련 서비스 포함)을 제공하고 실행하기 위하여
  • 품질 개선과 제품 개발을 위하여 시장 조사 등의 정보를 취합하고 분석하기 위하여
  • 문의, 요청, 불만 사항에 대응하기 위하여
  • 앱의 내부 평가를 위하여
  • 직접 마케팅의 분석 및 제안을 위하여
  • 당사의 제품과 서비스에 대한 정보를 제공하기 위하여
  • 행사 및 캠페인을 위해 다양한 정보를 활용, 관리, 제공하기 위하여
  • 자산 및 권리의 보호와 안전을 위하여
  • 네트워크 및 정보 자산의 보호를 위하여
  • 법률, 규정, 기타 규칙을 준수하기 위하여
  • 앱 사용 시 이용자에게 고지하기 위한 기타 사용 목적

이용자 데이터가 공유되는 경우(단, 제3조에 의한 이용자 데이터 공유는 제외), 이용목적과 상관 없이, 이용자 데이터는 개인 식별이 불가능한 형태로 전환되어 통계 또는 집계 데이터 형태로 그룹사들과 공유됩니다.

3. 이용자 데이터 공유

  1. 제 3자에 데이터 제공

    당사는 사용 목적을 달성하는데 필요한 범위 내에서 이용자가 거주하는 국가나 지역의 야마하 모터 그룹 및 자회사들, 계열사들 및 상대방 당사자들(유통업체 및 딜러 등)과 이용자 데이터를 공유할 수 있습니다.

    당사는 다음의 경우를 제외하고 제 3자에게 이용자 데이터를 공개하거나 제공하지 않습니다.

    • 앱 처리방침에 따라 공지하는 경우
    • 이용자로부터 동의를 얻은 경우
    • 관련 법률 및 규정에 따라 필요한 경우
  2. 계약업체에 데이터 제공

    당사는 앱 제공 시 업무의 전부 혹은 일부를 위탁할 수 있으며, 이용 목적을 달성하는데 필요한 범위 내에서 이용자 데이터를 계약업체에게 제공할 수 있습니다. 이용자의 개인정보 처리업무를 계약업체에게 위탁하는 경우, 당사는 관련 법률과 규정에 따라 필요한 적절한 조치를 취합니다.

  3. 데이터의 국외 이전

    당사는 세계적인 규모로 비즈니스를 운영하기 때문에 이용자의 소속 국가나 지역의 개인정보 보호 관련 법률이나 규정에 상응하는 개인정보 보호 법률이나 규정을 가지고 있지 않은 국가나 지역으로 이용자의 개인정보가 이전될 수도 있습니다. 이용자의 개인정보를 국외로 이전하는 경우, 당사는 관련 법률과 규정에 따라 합당한 조치를 취할 것입니다.

4. 이용자의 선택사항

원칙적으로 이용자 이용자의 개인정보는 이용자의 의사에 따라 당사에 제공되며, 이용자는 당사에 개인정보를 제공할 의무가 없습니다.

하지만 이용자가 개인정보를 제공하지 않는 경우, 앱을 이용하지 못하거나 시스템의 일부 기능이 제대로 작동하지 않을 수 있습니다.

5. 소셜 미디어 계정으로 로그인

일부 앱의 경우, 이용자가 소셜 미디어(페이스북과 구글 포함) 계정을 통해 앱에 로그인할 수 있는 기능을 제공합니다. 이용자가 해당 기능을 사용하는 경우, 이용자는 당사로부터 귀하의 이름과 이메일 주소를 포함한 소셜 미디어 계정 사용을 승인해달라는 요청을 받을 수 있으며, 승인할 경우 해당 기능을 사용하여 앱을 활용할 수 있게 됩니다. 이용자는 언제든지 해당 앱에서 자신의 계정을 삭제하고, 소셜 미디어 계정 승인 내용을 삭제할 수 있습니다.

이용자가 소셜 미디어 계정으로 본 앱에 로그인하는 경우, 관련 소셜 미디어 공급자가 본 앱의 사용을 포함한 이용자 관련 정보를 처리할 수도 있으며, 당사는 이와 같은 귀하의 정보 처리에 대하여 책임을 부담하지 않습니다. 각각의 소셜 미디어 공급자가 처리하는 이용자 관련 정보에 대한 자세한 정보는 각 소셜 미디어 공급자의 개인정보처리방침을 참조하시기 바랍니다.

6. 아동 개인정보의 처리

당사는 아동의 개인정보를 취득하는 경우, 필요 시, 해당 아동에 대한 친권이 있는 자를 포함한 법정 대리인의 동의를 얻습니다. 또한, 당사는 필요한 경우 관련 법률과 규정에 따른 기타 조치를 취합니다.

7. 쿠키

본 앱은 쿠키, 웹 비콘 및 기타 유사한 기술을 생성할 수도 있습니다. 이러한 기술은 이용자의 앱 사용 경험을 향상시키고, 당사가 앱을 개선하는 데 이용됩니다. 자세한 내용은 쿠키 정책을 참조하십시오.

8. 보안

당사는 개인정보 보호를 위한 관리 시스템을 구축하여 이용자 데이터에 대한 무단 접근, 데이터 손실, 파기, 위조, 유출 등을 방지합니다. 당사는 다음과 같이 합당한 관리적, 물리적, 기술적 안전 조치를 취합니다.

  • 이용자 데이터에 대한 접근은 특정 목적을 가진 승인 받은 인력에게만 허용됩니다.
  • 외부로부터의 무단 접근을 차단하기 위한 대책(방화벽 설치 등)을 세웁니다.
  • 시스템에 대한 접속은 지속적으로 모니터링되며 접속 기록은 저장됩니다.

당사는 개인정보 보호의 중요성을 이해하며 개인정보의 처리를 담당하는 직원을 대상으로 개인정보 보호 훈련/교육을 제공하는 등 합당한 조치를 취합니다.

개인정보 유출과 같은 사고가 발생하는 경우, 당사는 모든 사실 및 원인을 조사하고 2차 피해 및 재발을 방지하기 위한 조치를 취하는 등의 적절한 대응을 할 것입니다.

9. 이용자의 권리

이용자가 해당 관할권에서 허락하는 범위 내에서 권리를 행사하는 경우(접근권, 삭제권 및 유사 권리), 당사는 관련 법률 및 규정의 조항에 따라 신의를 다하여, 적절한 방식으로 이용자 권리의 행사를 처리할 것입니다. 이용자 데이터에 접근하거나, 이용자 데이터를수정 혹은 삭제 등을 하려면 앱을 통해 당사에 연락하시기 바랍니다.

관련 법률 및 규정 상의 의무를 준수하고, 앱 기능을 제대로 제공하기 위해서 이용자 데이터의 일부 혹은 전부가 필요할 수 있으며, 일부 이용자 데이터는 계속 보관될 수 있습니다.

당사는 이용자 데이터를 사용 목적을 달성하는데 필요한 기간만큼, 혹은 관련 법률 및 규정을 준수하기 위해 필요한 기간만큼 저장합니다.

10. 불만사항

이용자는 자신의 개인정보 보호를 위하여 관련 법률과 규정에 따라 이용자가 속한 국가나 지역의 개인정보 보호에 관한 사안을 수행하는 기관에 불만사항을 접수할 권리를 가집니다.

11. 연락처

본 개인정보처리방침에 대해 문의사항이 있으면, 다음으로 연락하시기 바랍니다.

Yamaha Motor Co., Ltd. (데이터 컨트롤러)
2500 Shingai, Iwata-shi, Shizuoka-Ken, 438-8501, Japan

12. 개인정보처리방침의 변경

당사는 관련 법률 및 규정, 혹은 관련 요건 등 업무의 변경에 따라 본 개인정보처리방침의 내용을 수시로 변경, 개정, 추가, 혹은 삭제할 수 있습니다. 본 개인정보 처리방침의 변경 사항은 앱을 통해 이용자에게 공지됩니다.

13. 가분성

본 개인정보처리방침의 조항이 전부 혹은 일부 유효하지 않거나 집행불가능하더라도, 나머지 조항의 유효성이나 집행가능성은 영향을 받지 않습니다. 유효하지 않거나 집행불가능한 조항은 원래 해당 조항이 추구하였던 본 앱 처리방침의 당사자들의 경제적 이익에 가장 부합하는, 유효하고 집행가능한 조항으로 대체되는 것으로 간주됩니다.

14. 준거 언어

본 개인정보처리방침의 준거 언어는 영어입니다. 번역본과 영문본의 내용이 일치하지 않는 경우, 영문본이 우선합니다.

https://accounts.eu1.gigya.com/accounts.store.downloadPublicConsentDocument?docID=2270964_11047272_a6c8b8e943e649719f86061b81110d8f

15. 다음 지역/국가의 고객에 대한 추가 고지

15-1. European Economic Area (EEA) (English only)

i. Legal basis for processing your personal data, and categories of personal data

We use your personal data for the following purposes.

1) When processing is required for a contract
Purposes

To perform and provide this Application (including supplemental and related services)

Categories of personal data
  • Profile data(name, gender, date of birth, phone number, e-mail address, social media account and other contact information)
  • Information about your Yamaha product inputted or connected to the Applications (such as product name, model name, product identification number, warranty registration information, product status information and service history)
  • Information about your device(such as information acquired from sensors, device information and cookie)
  • Usage history of the Applications(includes operation logs)
2) When processing is required for the pursuit of legitimate interests

We obtain and process the following categories of your personal data for the following purposes because it is necessary to do so in order to pursue our legitimate interests (for details regarding the balancing test for legitimate interests, please inquire using the contact address at “vi. Contacting us”).

Purposes

For internal evaluation of this Application

To gather and analyze information such as market research for the purpose of quality improvement and product development.

Categories of personal data
  • Profile data(name, gender, date of birth, phone number, e-mail address, social media account and other contact information)
  • Information about your Yamaha product inputted or connected to the Applications (such as product name, model name, product identification number, warranty registration information, product status information and service history)
  • Information about your device(such as information acquired from sensors, device information and cookie)
  • Usage history of the Applications(includes operation logs)
  • Contents of inquiries about the Applications
Purposes

To respond to inquiries, requests and complaints

Categories of personal data
  • Profile data(name, gender, date of birth, phone number, e-mail address, social media account and other contact information)
  • Information about your Yamaha product inputted or connected to the Applications (such as product name, model name, product identification number, warranty registration information, product status information and service history)
  • Information about your device(such as information acquired from sensors, device information and cookie)
  • Usage history of the Applications(includes operation logs)
  • Contents of inquiries about the Applications
Purposes

For protection and safety of property and rights

To protect network and information asset

To comply with non-EU or non-Member State laws and regulations

Categories of personal data
  • Profile data(name, gender, date of birth, phone number, e-mail address, social media account and other contact information)
  • Information about your Yamaha product inputted or connected to the Applications (such as product name, model name, product identification number, warranty registration information, product status information and service history)
  • Information about your device(such as information acquired from sensors, device information and cookie)
  • Usage history of the Applications(includes operation logs)
  • Contents of inquiries about the Applications
3) When your express consent is obtained in advance
Purposes

To perform and provide this Application that use location information (including supplemental and related services)

Categories of personal data
  • Profile data(name, gender, date of birth, phone number, e-mail address, social media account and other contact information)
  • Information about your Yamaha product inputted or connected to the Applications (such as product name, model name, product identification number, warranty registration information, product status information and service history)
  • Information about your device(such as location information, information acquired from sensors, device information and cookie)
  • Usage history of the Applications(includes operation logs)
Purposes

To gather and analyze location information such as market research for the purpose of quality improvement and product development.

For internal evaluation of this Application by using location information

Categories of personal data
  • Profile data(name, gender, date of birth, phone number, e-mail address, social media account and other contact information)
  • Information about your Yamaha product inputted or connected to the Applications (such as product name, model name, product identification number, warranty registration information, product status information and service history)
  • Information about your device(such as location information, information acquired from sensors, device information and cookie)
  • Usage history of the Applications(includes operation logs)
  • Contents of inquiries about the Applications
Purposes

For direct marketing analysis and offers

To provide information on products and services related to our group

To operate, manage and provide various information for events and campaigns

Categories of personal data
  • Profile data(name, gender, date of birth, phone number, e-mail address, social media account and other contact information)
  • Information about your Yamaha product inputted or connected to the Applications (such as product name, model name, product identification number, warranty registration information, product status information and service history)
  • Information about your device(such as location information, information acquired from sensors, device information and cookie)
  • Usage history of the Applications(includes operation logs)

If our processing of your personal data is conducted based on your consent, you may withdraw that consent at any time. Withdrawal of your consent does not affect the legality of personal data processing that we have conducted based on consent given before that withdrawal. You may withdraw your consent through services and the like you use or by contacting us using the contact details at “v. Your rights”.

4) When processing is required to meet our legal obligations under EU or Member State law
Purposes

To comply with EU or Member State laws and regulations

Categories of personal data
  • Profile data(name, gender, date of birth, phone number, e-mail address, social media account and other contact information)
  • Information about your Yamaha product inputted or connected to the Applications (such as product name, model name, product identification number, warranty registration information, product status information and service history)
  • Information about your device(such as location information, information acquired from sensors, device information and cookie)
  • Usage history of the Applications(includes operation logs)
  • Contents of inquiries about the Applications

Personal data obtained by us includes information directly provided by you to us, information provided through a third party, such as counterparties, contractors, business partners, and social media providers (including Facebook and Google), and information provided through products and services provided by our group.

ii. Transfer of personal data outside your country or region

Your personal data obtained by us may be transferred, stored and processed outside the EEA. In each case, your personal data must be protected safely at a level of security equivalent to that used for its protection within the EEA. We take all measures (including execution of the standard contractual clauses (Article 46, paragraph 2, item (c) and paragraph 5 of the GDPR) as approved by the European Commission) reasonably necessary to ensure your data is safely stored and processed in accordance with the provisions set forth in this Privacy Policy and the GDPR and other applicable laws and regulations. Please contact us at any time if you would like to know more about details regarding the safeguards we have in place for transfers of personal data outside the EEA.

iii. Direct marketing

If you do not wish to receive information that we provide to you in relation to our products, services, and the like (direct marketing), we refrain from conducting direct marketing addressed to you. If you do not wish to receive direct marketing, please contact us through the services, etc. you use or by contact us using the contact details at “v. Your rights”.

iv. Automated decision-making

We do not conduct decision-making that is based on automated processing (including profiling) which produces a legal or similar material effect on you.

v. Your rights

You have the rights set out below in relation to your personal data used for this Applications.

If we receive any request from you in relation to the following, we will faithfully and appropriately deal with that request in accordance with the GDPR and other applicable laws and regulations after confirming that the person making the request is you or a person delegated by you to act on your behalf.

  • Right to access personal data: You have the right to obtain confirmation from us regarding whether any of your personal data is being processed, and if your personal data is being processed, you will have the right to access your personal data and certain information in connection to that personal data.
  • Right to rectify personal data: If your personal data held by us is incorrect, you will have the right to demand that we rectify the personal data.
  • Right to erase personal data (right to be forgotten): If you satisfy certain conditions, you will have the right in some cases to demand erasure of your personal data held by us.
  • Right to restrict processing of personal data: If you satisfy certain requirements, you will have the right in some cases to restrict the processing of your personal data held by us.
  • Objections against processing of personal data: If you satisfy certain conditions, you will have the right in some cases to object to our processing of your personal data.
  • Right to data portability of personal data: If you satisfy certain conditions, you will have the right in some cases to receive in a structured, commonly used, and machine-readable format the personal data that you have provided to us and will have the right to transmit that data to another controller without hindrance from us.

You can correct a part of your data on this Application. If you have any other requests regarding the processing of your data, please contact us through contact form in this Application.

vi. Contacting us

If you have any demands, inquiries or requests regarding the processing of personal data, please contact the following address in writing. You can also contact our data protection officer.

Yamaha Motor Co., Ltd.
2500 Shingai, Iwata-shi, Shizuoka-ken, 438-8501, Japan

Data Protection Officer Email:

15-2. Vietnam(English only)

i. Notification for Marketing and Advertising

We may contact you by application message, email, SMS, or any other means of communication you have provided for marketing and advertising purpose. This includes maintenance reminder based on milage of your vehicle.

ii. Legal Basis

Legal Basis for processing your personal data is based on your consent. Consent means any freely given, specific, informed and unambiguous indication of your wishes by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to you. You have the right to withdraw your consent, unless otherwise provided by law.

iii. Retention Period

We start processing your data when you consented to this Privacy Policy and Terms of Use. We retain your data until three months after you have terminated your Yamaha Motor ID.

iv. Undesirable consequences and damages that may occur

You should not expect undesirable consequences and damages based on this processing. However, like any web-based services, it is true that there is a risk of data leak or breach. To ensure your data security, we implement and keep up-to date technical and organizational security measures. In case of data leak or breach, we will notify you and applicable authority following guidance of the law and conduct investigation for the assessment and future prevention.

v. Rights and obligations of the data subject

  1. The Right of Access

    The data subject has the right to request the Personal Data Controller or the Personal Data Controller-cum-Processor to provide him/her with his/her personal data.

  2. The Right to Rectification

    A data subject has the right to Request the Personal Data Controller and the Personal Data Controller-cum-Processor to rectify his/her personal data in case he/she cannot directly rectify his/her personal data due to technical reason or other reasons.

  3. The right to Erasure

    The data subject has the right to delete or request deletion of his/her personal data, unless otherwise provided for by law.

  4. The right to Restrict Processing

    The data subject has the right to obtain restriction on the processing of his/her personal data, unless otherwise provided for by law.

  5. The Right to object to Processing

    The data subject has the right to object to the Personal Data Controller and the Personal Data Controller-cum-Processor processing his/her personal data in order to prevent or restrict the disclosure of personal data or the use of personal data for advertising and marketing purposes, unless otherwise provided for by law.

You also have a right to file complaints, claim damages, and self-protection. If you have any queries about use of this Application and/or the processing of your data, please contact us from the contact form in this Application or to the contact information.

최종 업데이트: 2023년 6월 29일
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