「Yamaha Motorcycle Connect」アプリケーションプライバシーポリシー

本アプリケーションプライバシーポリシー（以下、「本アプリケーションポリシー」という）は、ヤマハ発動機（以下、「当社」という）が提供するアプリケーション「Yamaha Motorcycle Connect」（以下、「本アプリケーション」という）利用するお客様（以下、お客様）という）に適用されます。本アプリケーションは、Bluetooth等の通信機器でヤマハのバイクとつながり、快適なバイクライフをサポートするアプリです。本アプリケーションポリシーの内容をご確認・ご理解の上、本アプリケーションをご利用ください。

1. 本アプリケーションで取り扱うお客様に関するデータ

当社は、本アプリケーションにおいて、以下のお客様に関するデータ（以下「利用者データ」という）を取り扱います。利用者データには、お客様の個人情報が含まれる場合があります。

  1. 本アプリケーション上でお客様が直接入力いただく情報

    本アプリケーションの利用に関連して登録する情報（電話番号、メールアドレス、性別、生年月日、国、メンテナンス情報等）

    本アプリケーションのお問い合わせ時に提供いただいた情報（名前、問い合わせ内容、連絡先等）

  2. 本アプリケーションの利用によりお客様のデバイスから取得する情報

    位置情報、加速度など各種センサーから取得する情報、

    クッキー情報

    本アプリケーションの利用履歴に関する情報、操作ログ

    お客様のデバイスに関する情報（モデル名、OSのバージョン、国コード、通信事業者コード等（問い合わせフォームから問い合わせを受けた場合））

  3. 本アプリケーションに接続した当社グループの製品に関する情報

    車両識別番号、車両の状態やエンジンの使用状況、排気ガスに関する情報、バッテリー情報等の車両に関する情報

2. 利用目的

当社は、本アプリケーションにおいて、利用者データを以下の目的で利用します。なお、以下の利用目的のために、当社が取得したデータと組み合わせて使用する可能性があります。

  • 本アプリケーションのサービス提供（それに付帯・関連する業務含む）のため
  • 品質向上・商品開発・改善を目的とした市場調査等の情報収集、および分析のため
  • 問い合わせ、ご意見、ご要望への対応のため
  • 本アプリケーションサービスの内部評価
  • マーケティング活動および分析のため
  • 当社グループに関連する製品・サービスなどに関するご案内を行うため
  • 各種イベント、キャンペーンの案内等、運営、管理および各種情報の提供のため
  • 財産と権利の保護と安全のため
  • ネットワークと情報セキュリティ対策のため
  • 法令、条例およびその他の規制などを遵守するため

3. 利用者データの提供

当社は、利用目的の達成に必要な範囲内で、利用者データをお住まいの国・地域の当社の子会社、関連会社、代理店やディーラーなどの取引先や業務委託先と共有することがあります。

なお、利用目的に関わらず、利用者データを個人が特定できない形式に変換し、統計または集計データとして上述の第三者に共有することがあります。

その他、お客様の位置情報を利用したサービスの提供のため、本アプリケーションを通じて地図や天気情報サービスのプロバイダーに位置情報を提供することがあります。

本アプリケーションでは、FacebookやGoogle等のソーシャルメディアのアカウントを活用してログインできる機能を導入しています。この機能を利用する場合、利用者データの一部をソーシャルメディアプロバイダーが取り扱うことにご注意ください。詳しくは、ヤマハ発動機グループ　オンラインサービス　プライバシーポリシーの 5. ソーシャルログインについてを参照ください。

当社は、グローバルに事業活動を展開しており、お客様がお住まいの国または地域と同等の個人情報の保護に関する法令等がない国または地域に利用者データを移転することがあります。利用者データの国外移転にあたり、当社は、適用される法令等が定める内容に従い適切な措置を講じます。

4. お客様の権利

当社グループでは、適用される法令で認められる範囲で、お客様の権利（アクセス権、削除権等）のご請求があった場合は、適用される法令等の定める内容に従い、誠実かつ適切に対応いたします。

本アプリケーション上で、お客様ご本人が、利用者データの一部を修正することができます。

その他利用者データの取扱いに関するご要望がありましたら、本アプリケーション内の「問い合わせフォーム」からご連絡ください。

尚、利用者データの一部若しくはすべては、適用される法令等の義務を果たすために、または、本アプリケーションの機能を適切に提供するために必要であり、当該利用者データの一部を保持する場合があることをご了解ください。

5. 本アプリケーションの提供者およびお問い合わせ先

アプリケーション提供者／データ管理者：

ヤマハ発動機株式会社
〒438-8501 静岡県磐田市新貝2500

本アプリケーションの使い方や利用者データの取扱いに関しては、本アプリケーション内の「問合せフォーム」から、または、問合せ先にご連絡ください。

6. オンラインプライバシーポリシーについて

その他、本アプリケーションを含む当社グループが提供するYamaha Motor IDを利用するアプリケーションまたはウェブサイト上のオンラインサービスに関する利用者データの取扱いについては、以下のオンラインサービスプライバシーポリシーをご確認ください。

オンラインサービスプライバシーポリシーと本アプリケーションポリシーに矛盾がある場合、本アプリケーションポリシーが優先されます。

7. 本アプリケーションポリシーの改訂

本アプリケーションの仕様変更や法令変更への対応の必要性等に応じて、本アプリケーションポリシーの内容を変更、修正、追加または削除することがあります。この通知に対する変更は本アプリケーションを通じて通知されます。

8. 分離可能性

本アプリケーションポリシーのいずれかの条項がその全部または一部が無効または強制不可能となった場合でも、他の条項の有効性または強制力はこれにより影響を受けることなく、かかる無効または強制不可能な条項の趣旨や経済的利益に可能な限り近い効力を有する、有効で実施可能な条項に置き換えられたものと見なされます。

9. 言語

本アプリケーションポリシーの準拠言語は英語とします。英語以外の言語に翻訳されたものと英語版との間に矛盾がある場合は、英語版が優先されます。

https://accounts.eu1.gigya.com/accounts.store.downloadPublicConsentDocument?docID=2270964_11047272_a6c8b8e943e649719f86061b81110d8f

10. 以下の国・地域のお客様に対する追加の通知

10-1. South Korea (English only)

In this Application Policy, the definition for “personal information” includes “personal location information”. Clauses for personal information may also apply to the processing of personal location information.

i. Sharing Your Data

We may share your data (including personal location information) with our subsidiaries, affiliates and counterparties (such as distributors and dealers) in your country and contractors within the scope necessary to achieve the purpose of use.

[Provision of Personal data to Third Parties]
Third Party Recipients
HANKOOK MOTOR TRADING CO.,LTD.
Items of Personal data Provided
The items set out in section 1
Purposes of use
The purposes set out in section 2
[Outsourcing of the Processing/Storage of Personal data to Third Parties located outside Korea]

We use your personal data for the following purposes.

Third party recipient
Amazon Web Service Inc.
(https://aws.amazon.com/jp/contact-us/)
Purposes of use of third party recipients
Data Hosting and computing
Items of personal data to be transferred
The items set out in section 1
Countries where the personal data is to be transferred and the date, time, methods of transfer
Ireland
Timing and method of transfer of Personal Data
This application will send your personal data using communication network such as mobile network or Wi-fi when you use this application.
Periods of retention of the third party recipient
Until the end of the service

When sharing personal location information with a third party designated by the customer, we will immediately notify to your device, which is used to collect personal location information, regarding the information receiver, sharing date and time, and reason of sharing. If any of the following items apply, notification will be sent to the device or email address specified in advance by customer.

  • If the device collecting the personal location information does not have function to receive text message, voice message, or video.
  • If the customer requested in advance to receive notification by means of online posting, etc.

We will provide your personal location information with a third party as follow:

  • Information receiver: [email address specified by the customer as a contact address for malfunction information]
  • Purpose of sharing: [to notify malfunction information]

ii. Your Rights

To the extent permitted under applicable law, you may exercise your rights to make requests to us for the perusal, correction, deletion, and suspension of the processing of your personal information in writing to the email address listed below in the “Contact Information” section and we will promptly respond to any such requests from you. Where we are using your information on the basis of your consent, you have the right to withdraw this consent at any time. You may also exercise the foregoing rights to your personal information through a duly appointed legal representative.

iii. Retention and Destruction of Your Data

We will retain your data (including personal location information) for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

We will destroy your personal information without delay once it is no longer necessary, either because the relevant retention period has expired or the purpose(s) for which it was collected has been achieved. If saved in electronic form, the personal information will be destroyed by technical methods which ensure that the data cannot be restored or recovered thereafter.

iv. The Provider of This Application and Contact information

The Provider of this Application／Data Controller:

Yamaha Motor Co., Ltd.
2500 Shingai, Iwata-Shi, Shizuoka-Ken, 438-8501, Japan

If you have any queries about use of this Application and/or the processing of your data (including personal location information), please contact us from the contact form in this Application or to the contact information.

v. Records and Retention Period for Fact Confirmation when Processing/Sharing Personal Location Information

We will automatically record and retain records regarding the process, sharing or fact confirmation of personal location information in order to handle complaints in accordance with the Location Information Protection Act, and such records shall be stored for six (6) months or more.

vi. Matters and Exercising Method of Rights/Obligations of Legal Representatives stipulated in Article 26, Paragraph 1 of the Location Information Protection Act

This Application Policy does not stipulate matters and exercising method of rights/obligations of legal representatives stipulated in Article 26, Paragraph 1 of the Location Information Protection Act since we do not process/share personal location information of child of eight years old or younger.

vii. Administrator for Personal Location Information Management

Administrator of personal location information management is LM Connectivity Group.

10-2. Peru (English only)

If you are a resident of Peru, this additional notification will be applicable to the processing of personal information. In the event of a conflict between this Privacy Policy, the provisions of this notification will prevail.

i. Information we collect about you

The information collected will be stored in the storage in charge of Yamaha Motor Co., Ltd., located in Japan. And it is shared with YAMAHA MOTOR DEL PERÚ S.A., with RUC N ° 20383929050, located at Av. Republica de Panama N ° 4344-4352, district of Surquillo, Lima – Peru who is the owner of "Personal Data Bank" called "Customer Bank" of Yamaha Motor del Perú S.A. (Code No. 01719) ”for an indefinite period of time or until your consent is revoked.

ii. Purpose of use

As part of the activities carried out by us and our group companies, you are informed that personal data will be processed for the following purposes:

  • To perform and provide this Application (including ancillary and related services)
  • To comply with laws, regulations and other rules.
  • For internal evaluation of this Application.
  • To gather and analyze information for the purpose of quality improvement, development and enhancement of our products and services.
  • To respond to inquiries, requests and complaints.
  • For the protection and safety of property and rights.
  • To protect the network and information asset.

It is stated that the authorization to the general conditions of this Policy is a necessary element for the use of the application and fulfillment of the aforementioned purposes. Additionally, if you expressly authorize it, your information may be used for the fulfillment of the following additional purposes:

  • For direct marketing analysis and offers.
  • To provide information on products and services related to Yamaha Motor Group.
  • To operate, manage and provide various information for events and campaigns.

iii. Sharing your data

We will share the personal data with YAMAHA MOTOR DEL PERÚ S.A., with RUC N ° 20383929050, located at Av. Republica de Panama N ° 4344-4352, district of Surquillo, Lima – Peru who is the owner of "Personal Data Bank" called "Customer Bank" of Yamaha Motor del Perú S.A. (Code No. 01719) ”. In the event that new transfers are made, we undertake to notify you of such transfers in accordance with this Privacy Policy.

iv. Exercise of the rights of the owner of personal data

If you wish to exercise the rights provided in the personal data protection laws and regulations in Peru, you may send a communication to the address protecciondedatos@yamaha.com.pe or physically to the address Av. Republica de Panama 4344 - Surquillo , Lima addressed to Head of Processes and IT Data Protection.

10-3. European Economic Area (EEA) (English only)

i. Legal basis for processing your personal data, and categories of personal data

We use your personal data for the following purposes.

1) When processing is required for a contract
Purposes

To perform and provide this Application (including supplemental and related services)

Categories of personal data
  1. Information that you enter directly on this Application
    Information to be registered in connection with the use of this Application (such as phone number, email address, gender, date of birth, country and maintenance information)
  2. Information obtained from your device through this Application
    Information acquired from various sensors such as acceleration information,
    Cookie information
    Usage history of this Application, operation log
    Information about your device (such as model name, OS version and country code)
  3. Information about your motorcycles connected to this Application
    Vehicle identification number, vehicle status and engine performance data, fuel-injection and emission-related data, battery information and other information related to vehicles.
2) When processing is required for the pursuit of legitimate interests

We obtain and process the following categories of your personal data for the following purposes because it is necessary to do so in order to pursue our legitimate interests (for details regarding the balancing test for legitimate interests, please inquire using the contact address at “vi. Contacting us”).

Purposes

For internal evaluation of this Application

To gather and analyze information such as market research for the purpose of quality improvement and product development.

Categories of personal data
  1. Information that you enter directly on this Application
    Information to be registered in connection with the use of this Application (such as phone number, email address, gender, date of birth, country and maintenance information)
    Information provided when you make inquiries about this Application (such as name, content of inquiry and contact information)
  2. Information obtained from your device through this Application
    Information acquired from various sensors such as acceleration information,
    Cookie information
    Usage history of this Application, operation log
    Information about your device (such as model name, OS version, country code and carrier code (only when we receive an inquiry from the inquiry form))
  3. Information about your motorcycles connected to this Application
    Vehicle identification number, vehicle status and engine performance data, fuel-injection and emission-related data, battery information and other information related to vehicles.
Purposes

To respond to inquiries, requests and complaints

Categories of personal data
  1. Information that you enter directly on this Application
    Information to be registered in connection with the use of this Application (such as phone number, email address, gender, date of birth, country and maintenance information)
    Information provided when you make inquiries about this Application (such as name, content of inquiry and contact information)
  2. Information obtained from your device through this Application
    Usage history of this Application, operation log
    Information about your device (such as model name, OS version, country code and carrier code (only when we receive an inquiry from the inquiry form))
  3. Information about your motorcycles connected to this Application
    Vehicle identification number, vehicle status and engine performance data, fuel-injection and emission-related data, battery information and other information related to vehicles.
Purposes

For protection and safety of property and rights

To protect network and information asset

To comply with non-EU or non-Member State laws and regulations

Categories of personal data
  1. Information that you enter directly on this Application
    Information to be registered in connection with the use of this Application (such as phone number, email address, gender, date of birth, country and maintenance information)
    Information provided when you make inquiries about this Application (such as name, content of inquiry and contact information)
  2. Information obtained from your device through this Application
    Information acquired from various sensors such as acceleration information,
    Cookie information
    Usage history of this Application, operation log
    Information about your device (such as model name, OS version, country code and carrier code (only when we receive an inquiry from the inquiry form))
  3. Information about your motorcycles connected to this Application
    Vehicle identification number, vehicle status and engine performance data, fuel-injection and emission-related data, battery information and other information related to vehicles.
3) When your express consent is obtained in advance
Purposes

To perform and provide this Application that use location information (including supplemental and related services)

Categories of personal data
  1. Information that you enter directly on this Application
    Information to be registered in connection with the use of this Application (such as phone number, email address, gender, date of birth, country and maintenance information)
  2. Information obtained from your device through this Application
    Location information and information acquired from various sensors such as acceleration information
    Cookie information
    Usage history of this Application, operation log
    Information about your device (such as model name, OS version and country code)
  3. Information about your motorcycles connected to this Application
    Vehicle identification number, vehicle status and engine performance data, fuel-injection and emission-related data, battery information, and other information related to vehicles.
Purposes

To gather and analyze location information such as market research for the purpose of quality improvement and product development.

For internal evaluation of this Application by using location information

Categories of personal data
  1. Information that you enter directly on this Application
    Information to be registered in connection with the use of this Application (such as phone number, email address, gender, date of birth, country and maintenance information)
    Information provided when you make inquiries about this Application (such as name, content of inquiry and contact information)
  2. Information obtained from your device through this Application
    Location information and information acquired from various sensors such as acceleration information
    Cookie information
    Usage history of this Application, operation log
    Information about your device (such as model name, OS version, country code and carrier code (only when we receive an inquiry from the inquiry form))
  3. Information about your motorcycles connected to this Application
    Vehicle identification number, vehicle status and engine performance data, fuel-injection and emission-related data, battery information and other information related to vehicles.
Purposes

For direct marketing analysis and offers

To provide information on products and services related to our group

To operate, manage and provide various information for events and campaigns

Categories of personal data
  1. Information that you enter directly on this Application
    Information to be registered in connection with the use of this Application (such as phone number, email address, gender, date of birth, country and maintenance information)
  2. Information obtained from your device through this Application
    Location information and information acquired from various sensors such as acceleration information
    Cookie information
    Usage history of this Application, operation log
    Information about your device (such as model name, OS version and country code)
  3. Information about your motorcycles connected to this Application
    Vehicle identification number, vehicle status and engine performance data, fuel-injection and emission-related data, battery information and other information related to vehicles.

If our processing of your personal data is conducted based on your consent, you may withdraw that consent at any time. Withdrawal of your consent does not affect the legality of personal data processing that we have conducted based on consent given before that withdrawal. You may withdraw your consent through services and the like you use or by contacting us using the contact details at “v. Your rights”.

4) When processing is required to meet our legal obligations under EU or Member State law
Purposes

To comply with EU or Member State laws and regulations

Categories of personal data
  1. Information that you enter directly on this Application
    Information to be registered in connection with the use of this Application (such as phone number, email address, gender, date of birth, country and maintenance information)
    Information provided when you make inquiries about this Application (such as name, content of inquiry and contact information)
  2. Information obtained from your device through this Application
    Location information and information acquired from various sensors such as acceleration information
    Cookie information
    Usage history of this Application, operation log
    Information about your device (such as model name, OS version, country code and carrier code (only when we receive an inquiry from the inquiry form))
  3. Information about your motorcycles connected to this Application
    Vehicle identification number, vehicle status and engine performance data, fuel-injection and emission-related data, battery information and other information related to vehicles.

Personal data obtained by us includes information directly provided by you to us, information provided through a third party, such as counterparties, contractors, business partners, and social media providers (including Facebook and Google), and information provided through products and services provided by our group.

ii. Transfer of personal data outside your country or region

Your personal data obtained by us may be transferred, stored and processed outside the EEA. In each case, your personal data must be protected safely at a level of security equivalent to that used for its protection within the EEA. We take all measures (including execution of the standard contractual clauses (Article 46, paragraph 2, item (c) and paragraph 5 of the GDPR) as approved by the European Commission) reasonably necessary to ensure your data is safely stored and processed in accordance with the provisions set forth in this Privacy Policy and the GDPR and other applicable laws and regulations. Please contact us at any time if you would like to know more about details regarding the safeguards we have in place for transfers of personal data outside the EEA.

iii. Direct marketing

If you do not wish to receive information that we provide to you in relation to our products, services, and the like (direct marketing), we refrain from conducting direct marketing addressed to you. If you do not wish to receive direct marketing, please contact us through the services, etc. you use or by contact us using the contact details at “v. Your rights”.

iv. Automated decision-making

We do not conduct decision-making that is based on automated processing (including profiling) which produces a legal or similar material effect on you.

v. Your rights

You have the rights set out below in relation to your personal data used for this Applications.

If we receive any request from you in relation to the following, we will faithfully and appropriately deal with that request in accordance with the laws and regulations.

  • Right to access personal data: You have the right to obtain confirmation from us regarding whether any of your personal data is being processed, and if your personal data is being processed, you will have the right to access your personal data and certain information in connection to that personal data.
  • Right to rectify personal data: If your personal data held by us is incorrect, you will have the right to demand that we rectify the personal data.
  • Right to erase personal data (right to be forgotten): If you satisfy certain conditions, you will have the right in some cases to demand erasure of your personal data held by us.
  • Right to restrict processing of personal data: If you satisfy certain requirements, you will have the right in some cases to restrict the processing of your personal data held by us.
  • Objections against processing of personal data: If you satisfy certain conditions, you will have the right in some cases to object to our processing of your personal data.
  • Right to data portability of personal data: If you satisfy certain conditions, you will have the right in some cases to receive in a structured, commonly used, and machine-readable format the personal data that you have provided to us and will have the right to transmit that data to another controller without hindrance from us.

You can correct a part of your data on this Application. If you have any other requests regarding the processing of your data, please contact us through contact form in this Application.

vi. Contacting us

If you have any demands, inquiries or requests regarding the processing of personal data, please contact the following address in writing. You can also contact our group’s data protection officer.

For customers who reside in the EEA
Yamaha Motor Co., Ltd.
2500 Shingai, Iwata-shi, Shizuoka-ken, 438-8501, Japan

Data Protection Officer Email:

10-4. United States (California and Virginia) (English only)

i. Supplements for the U.S.(California and Viginia)

This Notice at Collection explains how Yamaha collect and use your personal information. Additionally, this provides you the information about your privacy rights and Yamaha’s obligation in accordance with California Consumer Privacy Act of 2018 (CCPA), the California Privacy Rights Act of 2020 (CPRA), and Virginia Consumer Data Protection Act (VCDPA). CPRA and VCDPA will become effective on January 1st, 2023.

ii. California and Virginia Notice at Collection

Purpose of Use

Yamaha or our service providers may collect the below categories of information for the following business or commercial purposes. Your personal data may be used for the following purposes in combination with the information we obtained separately.

  • To perform and provide this Application (including supplemental and related services)
  • To gather and analyze information such as market research for the purpose of quality improvement and product development.
  • To respond to inquiries, requests and complaints
  • For internal evaluation of this Application
  • For direct marketing analysis and offers
  • To provide information on products and services related to Yamaha Motor group
  • To operate, manage and provide various information for events and campaigns
  • For protection and safety of property and rights
  • To protect network and information asset
  • To comply with laws, regulations, and other rules

Categories of personal information Yamaha collect the purpose of use are illustrated below

Categories and Specific pieces of Personal Information

Identifiers:

Name; Phone number; Email address; Gender; Data of Birth; and Country of Residence.

(Other contact information if necessary)

Categories of Sources from which Yamaha collected Personal Information

Users

By directly enter information on this application

By providing contact information when users make inquiry

Purpose of Uses

To perform and provide this Application (including supplemental and related services)

To gather and analyze information such as market research for the purpose of quality improvement and product development

To respond to inquiries, requests, and complaints

For direct marketing analysis and offers

To provide information on products and services related to Yamaha Motor Group

To operate, manage and provide various information for events and campaigns

For protection and safety of property and rights

To protect network and information asset

To comply with laws, regulations and other rules

Categories and Specific pieces of Personal Information

Customer Records Information:

Information provided upon inquiry:

Name;

Contact Information; and Content of Inquiry.

Categories of Sources from which Yamaha collected Personal Information

Users

By providing contact information when users make inquiry

Purpose of Uses

To respond to inquiries, requests, and complaints

For protection and safety of property and rights

To protect network and information assets

To comply with laws, regulations and other rules

Categories and Specific pieces of Personal Information

Internet or other electronic network activity information:

Usage History of this Application; Operation Log; and Cookie.

Categories of Sources from which Yamaha collected Personal Information

User’s mobile device

Information obtained from users’ device through this Application

Purpose of Uses

To gather and analyze information such as market research for the purpose of quality improvement and product development

To respond to inquiries, requests, and complaints

For protection and safety of property and rights

To protect network and information asset

To comply with laws, regulations and other rules

Categories and Specific pieces of Personal Information

Geolocation data:

Location data.

Categories of Sources from which Yamaha collected Personal Information

User’s mobile device

Information obtained from users’ device through this Application

Purpose of Uses

To provide application service

To gather and analyze information such as market research for the purpose of quality improvement and product development

Categories and Specific pieces of Personal Information

Sensitive Personal Information:

Precise Geolocation

Categories of Sources from which Yamaha collected Personal Information

User’s mobile device

Information obtained from users’ device through this Application

Purpose of Uses

To provide application service

To gather and analyze information such as market research for the purpose of quality improvement and product development

Retention Period

Yamaha retain your personal information for the period necessary to fulfill the purpose outlined in this privacy policy unless the longer retention period is required or permitted by law.

Categories of Third Parties with Which We may Sale that Information

Yamaha sells or disclose following categories of personal data: Identifiers, customer records information, internet or other electronic activity information, and geolocation data to our subsidiaries, affiliates, distributors and dealers in your country or region, and service providers within the scope necessary to achieve the purpose of use.

iii. California Privacy Rights

Rights based on CPRA will be only effective after January 1st, 2023.

Rights for California Users

California Users are entitled to following Rights:

  1. Right to Delete

    In certain circumstances, users have the right to request the erasure of your Personal Information. Upon verifying the validity of a deletion request, we will delete your Personal Information from our records and instruct any service providers or third parties to delete your information when applicable.

  2. Right to Correct/Right to Rectification

    Users can request the correction of any of your Personal Information held by Yamaha if inaccurate.

  3. Right to Access

    Users have the right to access Personal Information which Yamaha may collect or retain about you. If requested, Yamaha shall provide you with a copy of your Personal Information which we collect as permitted by the CCPA/CPRA.Users also have the right to receive your Personal Information in a structured and commonly used format to transfer your data to another entity. (Data Portability)

  4. Right to Know

    Users have the right to request Yamaha to disclose the personal information Yamaha collects about Users and how it is used and shared for the 12-month period preceding your request as defined in CCPA/CPRA.

    You have the right to request us to disclose the following for the:

    • The categories of personal information collected;
    • Specific pieces of personal information collected;
    • The categories of sources from which the business collected personal information;
    • The purposes for which the business uses the personal information; and
    • The categories of third parties with whom the business shares the personal information.
    • The categories of information that the business sells or discloses to third parties
  5. Right to Non-Discrimination

    Yamaha does not discriminate users against based on actions they take regarding their data--opt out or exercise of their rights.

  6. Right to Opt-out of Sale or Sharing of Personal Information

    Yamaha does not share Personal Information under the definition of the CCPA/CPRA.Yamaha sells (discloses) your Personal Information and other data with our subsidiaries, affiliates, and counterparties (such as distributors and dealers) in your country or region and service providers (contractors) within the scope necessary to achieve the purpose of use. Do Not Sell my Personal Information/Do Not Disclose my Sensitive Personal Information (Request involves Sensitive Information will be available from January 1st, 2023)

iv. Virginia Privacy Rights

FOR VIRGINIA RESIDENTS ONLY

This Section is Effective from January 1st, 2023

Rights for Virginia Users

Virginia Users are entitled to following Rights:

  1. Right to Delete

    Users have the right to request the erasure of your Personal Information.

  2. Right to Rectification

    Users can request the correction of any of your Personal Information held by Yamaha if inaccurate.

  3. Right to Access

    Users have the right to access Personal Information which Yamaha may collect or retain about you. If requested, Yamaha will provide you with a copy of your Personal Information permitted by VC.Users also have the right to receive your Personal Information in a structured and commonly used format to transfer your data to another entity. (Data Portability)

  4. Right to Opt-Out

    Users have the right to opt out of the processing of the Personal Data for the purpose of (i) targeted advertising; (ii) the sale of personal data; or (iii) profiling in furtherance of decisions that produce legal or similarly significant effects concerning the users.

v. For California and Virginia Users

To Exercise your Rights

If you are a California or Virginia resident, you can exercise any of your rights described in this Notice and any of your legally granted rights by using Contact Information provided in this notice. We will not discriminate against you for exercising your rights. There will be no charge to exercise your rights, unless your requests are manifestly unfounded or excessive, especially when the requests are repetitive. *Any rights based on CPRA and VCDPA are effective from January 1st, 2023.

Change in this Notice at Collection/Privacy Policy

We may amend, revise, add to, or delete the contents of this Application policy due to changes to the specifications of this Application privacy policy and/or required by amendment to laws and regulations. Changes to this Application Privacy Policy will be notified to you through this Application.

Contact Information

If you have any questions or comments about this notice, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California or Virginia law, please do not hesitate to contact us at:

Yamaha Motor Corporation USA

6555 Katella Ave

Cypress, CA 90630

If you have any queries about use of this Application and/or the processing of your personal information, please contact Yamaha Motor Corporation USA.

The provider of this Application
Yamaha Motor Co., Ltd.
2500 Shingai, Iwata-Shi, Shizuoka-Ken, 438-8501, Japan

5. Vietnam (English only)

i. Notice for Processing Sensitive Data

This Application will collect GPS Data from your smartphone.

ii. Notification for Marketing and Advertising

We may contact you by application message, email, SMS, or any other means of communication you have provided for marketing and advertising purpose. This includes maintenance reminder based on milage of your vehicle.

iii. Legal Basis

Legal Basis for processing your personal data is based on your consent. Consent means any freely given, specific, informed and unambiguous indication of your wishes by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to you. You have the right to withdraw your consent, unless otherwise provided by law.

iv. Retention Period

We start processing your data when you consented to this Privacy Policy and Terms of Use. We retain your data until three months after you have terminated your Yamaha Motor ID.

v. Undesirable consequences and damages that may occur

You should not expect undesirable consequences and damages based on this processing. However, like any web-based services, it is true that there is a risk of data leak or breach. To ensure your data security, we implement and keep up-to date technical and organizational security measures. In case of data leak or breach, we will notify you and applicable authority following guidance of the law and conduct investigation for the assessment and future prevention.

vi. Rights and obligations of the data subject

  1. The Right of Access

    The data subject has the right to request the Personal Data Controller or the Personal Data Controller-cum-Processor to provide him/her with his/her personal data.

  2. The Right to Rectification

    A data subject has the right to Request the Personal Data Controller and the Personal Data Controller-cum-Processor to rectify his/her personal data in case he/she cannot directly rectify his/her personal data due to technical reason or other reasons.

  3. The right to Erasure

    The data subject has the right to delete or request deletion of his/her personal data, unless otherwise provided for by law.

  4. The right to Restrict Processing

    The data subject has the right to obtain restriction on the processing of his/her personal data, unless otherwise provided for by law.

  5. The Right to object to Processing

    The data subject has the right to object to the Personal Data Controller and the Personal Data Controller-cum-Processor processing his/her personal data in order to prevent or restrict the disclosure of personal data or the use of personal data for advertising and marketing purposes, unless otherwise provided for by law.

You also have a right to file complaints, claim damages, and self-protection. If you have any queries about use of this Application and/or the processing of your data, please contact us from the contact form in this Application or to the contact information.

最終更新日 : 2023年9月4日
Ver. 3.0.2

ヤマハ発動機グループ オンラインサービス プライバシーポリシー

このオンラインプライバシーポリシー（以下、「本プライバシーポリシー」という）はヤマハ発動機、その子会社および関連会社（以下、「当社グループ」という）が提供するYamaha Motor IDを利用するアプリケーションまたはウェブサイト上のオンラインサービス（以下、総称して「アプリケーション」という）を利用するお客様（以下、「お客様」という）に適用されます。

当社グループが提供するアプリケーションでは、本プライバシーポリシーに加えて、または本プライバシーポリシーとは別にお客様に関するデータの取扱いに関わる詳細な情報をお知らせする個別のアプリケーションプライバシーポリシー（以下「個別ポリシー」という）を定めている場合があります。そのようなサービスにおいて本プライバシーポリシーと個別ポリシーに矛盾がある場合、個別ポリシーが優先されます。

1. 取得するお客様に関するデータ

当社グループは、アプリケーションを利用するお客様に関するデータ（以下「利用者データ」という）を、個別ポリシーで通知したうえで、収集・利用します。利用者データには、お客様の個人情報が含まれる場合があります。

利用者データには、アプリケーション上でお客様が直接入力いただく情報、アプリケーションの利用によりお客様のデバイスから取得する情報、アプリケーションを経由して取得するお客様がお持ちの当社グループの製品に関する情報や、アプリケーション上にて発生したお客様に関する情報等が含まれます。

取得する利用者データはアプリケーションによって異なりますが、主には以下のような情報が含まれます。

  • プロフィール情報（名前、性別、生年月日、電話番号、メールアドレス、ソーシャルメディア等その他連絡先に関する情報）
  • アプリケーションに入力または接続した当社グループ製品に関する情報 （製品名、型式、製品識別番号、保証登録情報、製品の状態に関する情報、サービス履歴等）
  • お客様のデバイスに関する情報（位置情報、各種センサーから取得する情報、デバイス情報、クッキー情報等）
  • アプリケーションの利用履歴に関する情報（操作ログ含む）
  • アプリケーションに関するお問い合わせの内容

2. 利用者データの利用目的

当社グループは、以下の目的のために利用者データを利用することがあります。なお、以下の目的のために、当社グループが取得した情報を組み合わせて使用する可能性があります。

  • アプリケーションサービス提供（それに付帯・関連する業務含む）のため
  • 品質向上・商品開発・改善を目的とした市場調査等の情報収集、および分析のため
  • 問い合わせ、ご意見、ご要望への対応のため
  • アプリケーションサービスの内部評価
  • マーケティング活動および分析のため
  • 当社グループに関連する製品・サービスなどに関するご案内を行うため
  • 各種イベント、キャンペーンの案内、運営、管理および各種情報の提供のため
  • 財産と権利の保護と安全のため
  • ネットワークと情報セキュリティ対策のため
  • 法令、条例およびその他の規制などを遵守するため
  • その他、アプリケーションの利用にあたって通知する利用目的

なお、3. 利用者データの提供で記載する内容とは別に、利用目的に関わらず、利用者データを個人が特定できない形式に変換し、統計または集計データとして当社グループにて共有することがあります。

3. 利用者データの提供

  1. 利用者データの第三者提供について

    当社グループは、利用目的の達成に必要な範囲内で、利用者データを、ヤマハ発動機㈱、お客様がお住まいの国または地域の当社グループおよび代理店・ディーラー等の取引先との間で共有することがあります。

    その他、当社グループでは、以下の場合を除き、利用者データを第三者へ開示・提供することはありません。

    • 個別のサービスで通知している場合
    • お客様本人から同意を得た場合
    • 適用される法令等で定められている場合
  2. 業務委託先への提供

    当社グループは、アプリケーションをご提供するにあたり、その業務の一部を委託し、利用目的の達成に必要な範囲内で、業務委託先に対して利用者データを提供することがあります。お客様の個人情報の取扱いをこれらの第三者に対して委託する場合には、適用される法令等が定める内容に従い、必要かつ適切な措置を講じます。

  3. 国外への個人情報の移転

    当社グループは、グローバルに事業活動を展開しており、お客様がお住まいの国または地域と同等の個人情報の保護に関する法令等がない国または地域に利用者データを移転することがあります。利用者データの国外移転にあたり、当社グループは、適用される法令等が定める内容に従い適切な措置を講じます。

4. お客様による選択

お客様による当社グループへの利用者データの提供は、原則として、お客様の意思によって行われるものであり、お客様は利用者データを提供する義務を負っていません。しかし、利用者データをご提供いただけない場合、アプリケーションを利用できなくなる場合や、サービスの機能の一部が正しく動作しない等の不利益が生じる可能性がございます。

5. ソーシャルログインについて

一部のアプリケーションでは、FacebookやGoogle等のソーシャルメディアのアカウントを活用してログインできる機能を導入しています。お客様が当該機能を利用するにあたり、当社グループがお客様の氏名やメールアドレスを含むソーシャルメディア上のアカウント情報を利用することについて、お客様の許可を求めることがあり、お客様がかかる内容を許可した場合に限り、当該機能を活用したアプリケーションが利用可能となります。お客様は、いつでも該当するアプリケーションからアカウントを削除すること、ソーシャルメディアのお客様のアカウントからこの承認を削除することができます。

尚、アプリケーションにログインするためにソーシャルメディアのアカウントを利用する場合、アプリケーションの利用情報等のお客様の情報を、ソーシャルメディアプロバイダーが取り扱う可能性がありますが、当社グループは当該取扱いについて何らの責任を負うものではありませんのでご了承ください。各ソーシャルメディアプロバイダーが取り扱うお客様の情報等の詳細については、それぞれのプライバシーポリシーをご確認ください。

6. 子どもの個人情報の扱い

子どもの個人情報を取扱う場合、必要に応じて、子どもの親権者等法定代理人から同意を取得します。また、必要に応じて、適用される法令等に従って、その他必要な対応を行います。

7. クッキーについて

当社グループのアプリケーションではクッキーおよびWebビーコンその他の類似技術を設定することがあります。これにより、お客様がアプリケーションを利用する際により良い体験を提供することやアプリケーションを改善することができます。詳しくはクッキーポリシーをご参照ください。

8. お客様の利用者データを保護するための組織的・技術的施策

当社グループは、個人情報保護にかかる管理体制を確立し、利用者データへの不正アクセス、利用者データの紛失・破壊・改ざん・漏洩等の防止その他安全管理のために、組織的、物理的および技術的な以下のような安全管理措置を適切に講じます。

  • 利用者データへのアクセスは、特定の目的を持つ許可された担当者のみに限定されます。
  • 外部からの不正アクセス防止のための措置（ファイアウォールの設置等）を実施します。
  • システムへのアクセスは常に監視され、アクセスログの保存等を実施します。

また、個人情報保護の重要性を認識し、利用者データを取り扱う役員および従業員等に対して、個人情報保護のための教育・啓発活動に努める等、人的な安全管理措置を適切に講じます。

また、万が一、個人情報の漏えい事故等が発生した場合には、事実関係と原因の調査、二次被害の防止策および再発防止策等を実施し、適切に対応します。

9. お客様の権利について

当社グループでは、各法域において認められるお客様の権利（アクセス権、削除権等）のご請求があった場合は、適用される法令等の定める内容に従い、誠実かつ適切に対応いたします。

利用者データへのアクセス、修正、削除等を希望される場合は、お客様がお使いのアプリケーションを通じてご連絡ください。

尚、利用者データの一部若しくはすべては、適用される法令等の義務を果たすために、または、アプリケーションの機能を適切に提供するために必要であり、当該利用者データの一部を保持する場合があることをご了解ください。

当社グループでは、利用者データを、利用目的を達成するために必要な期間、または適用される法令等の義務を果たすために必要な期間保管します。

10. 不服申立て

お客様は、お客様の個人情報の保護のために、適用される法令等に従ってお住まいの国・地域のデータ保護機関に不服を申し立てる権利があります。

11. 本プライバシーポリシーの管理者

ヤマハ発動機株式会社
〒438-8501 静岡県磐田市新貝2500

12. 本プライバシーポリシーの改訂

当社グループは、法令変更への対応の必要性および事業上の必要性等に応じて、随時本プライバシーポリシーの内容を変更、修正、追加、削除することがあります。この通知に対する変更はお客様がお使いのアプリケーションを通じて通知されます。

13. 分離可能性

本プライバシーポリシーのいずれかの条項がその全部または一部が無効または強制不可能となった場合でも、他の条項の有効性または強制力はこれにより影響を受けることなく、かかる無効または強制不可能な条項の趣旨や経済的利益に可能な限り近い効力を有する、有効で実施可能な条項に置き換えられたものと見なされます。

14. 言語

本プライバシーポリシーの準拠言語は英語とします。英語以外の言語に翻訳されたものと英語版との間に矛盾がある場合は、英語版が優先されます。

https://accounts.eu1.gigya.com/accounts.store.downloadPublicConsentDocument?docID=2270964_11047272_a6c8b8e943e649719f86061b81110d8f

15. 以下の国・地域のお客様に対する追加の通知

15-1. European Economic Area (EEA) (English only)

i. Legal basis for processing your personal data, and categories of personal data

We use your personal data for the following purposes.

1) When processing is required for a contract
Purposes

To perform and provide this Application (including supplemental and related services)

Categories of personal data
  • Profile data（name, gender, date of birth, phone number, e-mail address, social media account and other contact information）
  • Information about your Yamaha product inputted or connected to the Applications (such as product name, model name, product identification number, warranty registration information, product status information and service history)
  • Information about your device（such as information acquired from sensors, device information and cookie）
  • Usage history of the Applications（includes operation logs）
2) When processing is required for the pursuit of legitimate interests

We obtain and process the following categories of your personal data for the following purposes because it is necessary to do so in order to pursue our legitimate interests (for details regarding the balancing test for legitimate interests, please inquire using the contact address at “vi. Contacting us”).

Purposes

For internal evaluation of this Application

To gather and analyze information such as market research for the purpose of quality improvement and product development.

Categories of personal data
  • Profile data（name, gender, date of birth, phone number, e-mail address, social media account and other contact information）
  • Information about your Yamaha product inputted or connected to the Applications (such as product name, model name, product identification number, warranty registration information, product status information and service history)
  • Information about your device（such as information acquired from sensors, device information and cookie）
  • Usage history of the Applications（includes operation logs）
  • Contents of inquiries about the Applications
Purposes

To respond to inquiries, requests and complaints

Categories of personal data
  • Profile data（name, gender, date of birth, phone number, e-mail address, social media account and other contact information）
  • Information about your Yamaha product inputted or connected to the Applications (such as product name, model name, product identification number, warranty registration information, product status information and service history)
  • Information about your device（such as information acquired from sensors, device information and cookie）
  • Usage history of the Applications（includes operation logs）
  • Contents of inquiries about the Applications
Purposes

For protection and safety of property and rights

To protect network and information asset

To comply with non-EU or non-Member State laws and regulations

Categories of personal data
  • Profile data（name, gender, date of birth, phone number, e-mail address, social media account and other contact information）
  • Information about your Yamaha product inputted or connected to the Applications (such as product name, model name, product identification number, warranty registration information, product status information and service history)
  • Information about your device（such as information acquired from sensors, device information and cookie）
  • Usage history of the Applications（includes operation logs）
  • Contents of inquiries about the Applications
3) When your express consent is obtained in advance
Purposes

To perform and provide this Application that use location information (including supplemental and related services)

Categories of personal data
  • Profile data（name, gender, date of birth, phone number, e-mail address, social media account and other contact information）
  • Information about your Yamaha product inputted or connected to the Applications (such as product name, model name, product identification number, warranty registration information, product status information and service history)
  • Information about your device（such as location information, information acquired from sensors, device information and cookie）
  • Usage history of the Applications（includes operation logs）
Purposes

To gather and analyze location information such as market research for the purpose of quality improvement and product development.

For internal evaluation of this Application by using location information

Categories of personal data
  • Profile data（name, gender, date of birth, phone number, e-mail address, social media account and other contact information）
  • Information about your Yamaha product inputted or connected to the Applications (such as product name, model name, product identification number, warranty registration information, product status information and service history)
  • Information about your device（such as location information, information acquired from sensors, device information and cookie）
  • Usage history of the Applications（includes operation logs）
  • Contents of inquiries about the Applications
Purposes

For direct marketing analysis and offers

To provide information on products and services related to our group

To operate, manage and provide various information for events and campaigns

Categories of personal data
  • Profile data（name, gender, date of birth, phone number, e-mail address, social media account and other contact information）
  • Information about your Yamaha product inputted or connected to the Applications (such as product name, model name, product identification number, warranty registration information, product status information and service history)
  • Information about your device（such as location information, information acquired from sensors, device information and cookie）
  • Usage history of the Applications（includes operation logs）

If our processing of your personal data is conducted based on your consent, you may withdraw that consent at any time. Withdrawal of your consent does not affect the legality of personal data processing that we have conducted based on consent given before that withdrawal. You may withdraw your consent through services and the like you use or by contacting us using the contact details at “v. Your rights”.

4) When processing is required to meet our legal obligations under EU or Member State law
Purposes

To comply with EU or Member State laws and regulations

Categories of personal data
  • Profile data（name, gender, date of birth, phone number, e-mail address, social media account and other contact information）
  • Information about your Yamaha product inputted or connected to the Applications (such as product name, model name, product identification number, warranty registration information, product status information and service history)
  • Information about your device（such as location information, information acquired from sensors, device information and cookie）
  • Usage history of the Applications（includes operation logs）
  • Contents of inquiries about the Applications

Personal data obtained by us includes information directly provided by you to us, information provided through a third party, such as counterparties, contractors, business partners, and social media providers (including Facebook and Google), and information provided through products and services provided by our group.

ii. Transfer of personal data outside your country or region

Your personal data obtained by us may be transferred, stored and processed outside the EEA. In each case, your personal data must be protected safely at a level of security equivalent to that used for its protection within the EEA. We take all measures (including execution of the standard contractual clauses (Article 46, paragraph 2, item (c) and paragraph 5 of the GDPR) as approved by the European Commission) reasonably necessary to ensure your data is safely stored and processed in accordance with the provisions set forth in this Privacy Policy and the GDPR and other applicable laws and regulations. Please contact us at any time if you would like to know more about details regarding the safeguards we have in place for transfers of personal data outside the EEA.

iii. Direct marketing

If you do not wish to receive information that we provide to you in relation to our products, services, and the like (direct marketing), we refrain from conducting direct marketing addressed to you. If you do not wish to receive direct marketing, please contact us through the services, etc. you use or by contact us using the contact details at “v. Your rights”.

iv. Automated decision-making

We do not conduct decision-making that is based on automated processing (including profiling) which produces a legal or similar material effect on you.

v. Your rights

You have the rights set out below in relation to your personal data used for this Applications.

If we receive any request from you in relation to the following, we will faithfully and appropriately deal with that request in accordance with the GDPR and other applicable laws and regulations after confirming that the person making the request is you or a person delegated by you to act on your behalf.

  • Right to access personal data: You have the right to obtain confirmation from us regarding whether any of your personal data is being processed, and if your personal data is being processed, you will have the right to access your personal data and certain information in connection to that personal data.
  • Right to rectify personal data: If your personal data held by us is incorrect, you will have the right to demand that we rectify the personal data.
  • Right to erase personal data (right to be forgotten): If you satisfy certain conditions, you will have the right in some cases to demand erasure of your personal data held by us.
  • Right to restrict processing of personal data: If you satisfy certain requirements, you will have the right in some cases to restrict the processing of your personal data held by us.
  • Objections against processing of personal data: If you satisfy certain conditions, you will have the right in some cases to object to our processing of your personal data.
  • Right to data portability of personal data: If you satisfy certain conditions, you will have the right in some cases to receive in a structured, commonly used, and machine-readable format the personal data that you have provided to us and will have the right to transmit that data to another controller without hindrance from us.

You can correct a part of your data on this Application. If you have any other requests regarding the processing of your data, please contact us through contact form in this Application.

vi. Contacting us

If you have any demands, inquiries or requests regarding the processing of personal data, please contact the following address in writing. You can also contact our data protection officer.

Yamaha Motor Co., Ltd.
2500 Shingai, Iwata-shi, Shizuoka-ken, 438-8501, Japan

Data Protection Officer Email:

15-2. Vietnam (English only)

i. Notification for Marketing and Advertising

We may contact you by application message, email, SMS, or any other means of communication you have provided for marketing and advertising purpose. This includes maintenance reminder based on milage of your vehicle.

ii. Legal Basis

Legal Basis for processing your personal data is based on your consent. Consent means any freely given, specific, informed and unambiguous indication of your wishes by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to you. You have the right to withdraw your consent, unless otherwise provided by law.

iii. Retention Period

We start processing your data when you consented to this Privacy Policy and Terms of Use. We retain your data until three months after you have terminated your Yamaha Motor ID.

iv. Undesirable consequences and damages that may occur

You should not expect undesirable consequences and damages based on this processing. However, like any web-based services, it is true that there is a risk of data leak or breach. To ensure your data security, we implement and keep up-to date technical and organizational security measures. In case of data leak or breach, we will notify you and applicable authority following guidance of the law and conduct investigation for the assessment and future prevention.

v. Rights and obligations of the data subject

  1. The Right of Access

    The data subject has the right to request the Personal Data Controller or the Personal Data Controller-cum-Processor to provide him/her with his/her personal data.

  2. The Right to Rectification

    A data subject has the right to Request the Personal Data Controller and the Personal Data Controller-cum-Processor to rectify his/her personal data in case he/she cannot directly rectify his/her personal data due to technical reason or other reasons.

  3. The right to Erasure

    The data subject has the right to delete or request deletion of his/her personal data, unless otherwise provided for by law.

  4. The right to Restrict Processing

    The data subject has the right to obtain restriction on the processing of his/her personal data, unless otherwise provided for by law.

  5. The Right to object to Processing

    The data subject has the right to object to the Personal Data Controller and the Personal Data Controller-cum-Processor processing his/her personal data in order to prevent or restrict the disclosure of personal data or the use of personal data for advertising and marketing purposes, unless otherwise provided for by law.

You also have a right to file complaints, claim damages, and self-protection. If you have any queries about use of this Application and/or the processing of your data, please contact us from the contact form in this Application or to the contact information.

最終更新日：2023年6月29日
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