Kebijakan privasi Aplikasi “Yamaha Motorcycle Connect ”

Kebijakan privasi Aplikasi ini (selanjutnya disebut "Kebijakan Aplikasi") berlaku untuk pengguna (selanjutnya disebut sebagai “anda” atau “milik anda”) yang menggunakan aplikasi "My Yamaha Motorcycle Connect" (selanjutnya disebut sebagai "Aplikasi ini") yang disediakan oleh Yamaha Motor Co., Ltd. (selanjutnya disebut sebagai "kami", "kita" atau "milik kami"). Aplikasi ini menghubungkansepeda motor anda via perangkat komunikasi seperti Bluetooth dan memungkinkan anda untuk semakin menikmati motor anda dengan menawarkan banyak fitur dan fungsi. Harap membaca Kebijakan Aplikasi ini dengan cermat sebelum menggunakan Aplikasi ini.

1. Informasi yang Kami Kumpulkan Tentang Anda

Dalam aplikasi ini, kami mengolah data tentang anda berikut ini (selanjutnya disebut sebagai "data anda"). Data anda dapat mencakup data pribadi anda.

  1. Informasi yang Anda masukkan langsung pada Aplikasi

    Informasi yang akan didaftarkan sehubungan dengan penggunaan Aplikasi ini (seperti nomor telepon, alamat email, jenis kelamin, tanggal lahir, negara, dan informasi pemeliharaan)

    Informasi yang diberikan ketika Anda mengajukan pertanyaan tentang Aplikasi ini (seperti nama, isi pertanyaan,dan informasi kontak).

  2. Informasi yang diperoleh dari perangkat anda melalui Aplikasi ini

    Informasi lokasi, dan informasi yang diperoleh dari bermacam-macam sensor seperti informasi akselerasi,
    informasi kumpulan data,
    Riwayat penggunaan Aplikasi ini, pengoperasian log,
    Informasi tentang perangkat Anda (seperti nama model, versi OS, kode negara, dan kode operator. (Hanya ketika kami menerima pertanyaan dari formulir pertanyaan))

  3. Informasi tentang sepeda motor anda yang terhubung ke aplikasi ini

    Nomor identifikasi kendaraan, status kendaraan, dan data performa mesin, injeksi bahan bakar, dan data terkait emisi, informasi baterai, dan informasi lainnya terkait dengan kendaraan.

2. Tujuan penggunaan

Kami mengolah data anda untuk tujuan berikut. Dan dapat digunakan untuk tujuan berikut dalam kombinasi dengan informasi yang kami peroleh secara terpisah.

  • Untuk melakukan dan menyediakan Aplikasi ini (termasuk layanan tambahan dan layanan terkait)
  • Untuk mengumpulkan dan menganalisa informasi seperti riset pasar untuk tujuan peningkatan kualitas dan pengembangan produk
  • Untuk menanggapi pertanyaan, permintaan, dan keluhan
  • Untuk evaluasi internal atas Aplikasi ini
  • Untuk analisa pemasaran dan penawaran secara langsung
  • Untuk memberikan informasi tentang produk dan layanan yang terkait dengan grup Yamaha Motor
  • Untuk menjalankan, mengatur dan menyediakan berbagai informasi untuk acara dan kampanye
  • Untuk perlindungan dan keamanan properti dan hak
  • Untuk melindungi jaringan dan informasi aset
  • Untuk mematuhi hukum, peraturan, dan aturan lainnya

3. Berbagi Data anda

Kami dapat membagikan data anda dengan anak perusahaan, afiliasi dan pihak lain (seperti distributor dan dealer) kami di negara atau wilayah anda dan kontraktor dalam ruang lingkup yang diperlukan untuk mencapai tujuan penggunaan.

Terlepas dari tujuan penggunaan, data anda dapat dikonversi menjadi bentuk dimana seorang individu tidak dapat diidentifikasi , dan kemudian dibagikan dengan pihak ketiga sebagaimana disebutkan diatas sebagai data statistik atau agregat.

Selain itu, untuk menyediakan layanan yang memanfaatkan informasi lokasi, informasi lokasi anda dapat diberikan kepada penyedia aplikasi peta dan/atau layanan aplikasi cuaca melalui Aplikasi ini.

Dan, anda dapat masuk kedalam Aplikasi ini dengan menggunakan profil media sosial anda, seperti Facebook dan Google. Harap dicatat bahwa penyedia media sosial yang relevan dapat mengolah informasi tentang akses anda ke aplikasi termasuk data pribadi anda. Silakan lihat “5. Masuk dari akun sosial media dalam Kebijakan Privasi Layanan Daring Yamaha Motor untuk detailnya.

Sebagaimana keterlibatan kami dalam aktivitas bisnis dalam skala global, kami dapat mengalihkan data Anda ke negara atau wilayah yang tidak memiliki undang-undang atau peraturan yang setara dengan yang terkait dengan perlindungan data pribadi di negara atau wilayah tempat Anda tinggal/berlokasi . Setelah pengalihan data Anda ke luar negeri, kami akan mengambil tindakan yang tepat sesuai dengan ketentuan yang ditetapkan dalam hukum dan peraturan yang berlaku.

4. Hak Anda

Jika Anda menggunakan hak (hak akses, hak untuk menghapus, dan sejenisnya) sejauh diperbolehkan berdasarkan hukum dan peraturan yang berlaku, kami akan dengan teratur dan tepat menangani pelaksanaan hak tersebut sesuai dengan ketentuan yang ditetapkan dalam hukum dan peraturan yang berlaku.

Anda dapat memperbaiki sebagian data anda di Aplikasi ini. Jika anda memiliki permohonan terkait pengolahan data anda, silakan hubungi kami melalui formulir kontak di Aplikasi ini.

Harap diperhatikan bahwa beberapa atau semua data anda diperlukan untuk memenuhi kewajiban hukum dan peraturan-peraturan yang berlaku dan/atau menyediakan fungsi Aplikasi dengan benar, dan sebagian data anda mungkin disimpan.

5. Penyedia Aplikasi dan Informasi Kontak ini

Penyedia Aplikasi ini / Pengawas Data:

Yamaha Motor Co., Ltd.
2500 Shingai, Iwata-Shi, Shizuoka-Ken, 438-8501, Japan

Jika anda memiliki pertanyaan tentang penggunaan Aplikasi ini dan/atau pengolahan data Anda, silakan hubungi kami melalui formulir kontak Aplikasi ini atau ke kontak informasi.

6. Tentang Kebijakan Privasi Layanan Online Yamaha Motor Group

Untuk informasi lebih lanjut, silakan merujuk pada kebijakan privasi layanan online berikut mengenai pengolahan data anda yang berkaitan dengan perangkat lunak aplikasi atau layanan online di situs web menggunakan ID Yamaha Motor yang disediakan oleh Yamaha Motor Group termasuk Aplikasi ini.

Jika ada konflik antara kebijakan privasi layanan online dan Kebijakan Aplikasi ini, Kebijakan Aplikasi ini akan diutamakan.

7. Perubahan atas Kebijakan Aplikasi Ini

Kami dapat mengubah, mengganti, menambah, atau menghilangkan isi dari Kebijakan Aplikasi ini dikarenakan perubahan spesifikasi Aplikasi ini dan/atau diwajibkan oleh perubahan peraturan perundang-undangan. Perubahan Kebijakan Aplikasi ini akan diberitahukan kepada Anda melalui Aplikasi ini.

8. Keterpisahan

Jika terdapat ketentuan dalam Kebijakan Aplikasi yang dianggap tidak sah atau tidak dapat dilaksanakan seluruhnya atau sebagian, tidak akan mempengaruhi keabsahan atau keberlakuan ketentuan lainnya. Ketentuan yang tidak sah atau tidak dapat dilaksanakan akan dianggap diganti dengan ketentuan yang sah dan dapat dilakukan, yang memberikan keuntungan ekonomi Para Pihak disini yang menjadi tujuan awal ketentuan yang tidak sah atau tidak dapat dilaksanakan.

9. Bahasa Yang Berlaku

Bahasa Inggris merupakan bahasa yang berlaku atas Kebijakan Aplikasi ini. Jika ada perbedaan antara terjemahan dan versi bahasa Inggris, versi bahasa Inggris yang akan berlaku.

https://accounts.eu1.gigya.com/accounts.store.downloadPublicConsentDocument?docID=2270964_11047272_a6c8b8e943e649719f86061b81110d8f

10. Pemberitahuan tambahan untuk pengguna di area/negara berikut

10-1. South Korea (English only)

In this Application Policy, the definition for “personal information” includes “personal location information”. Clauses for personal information may also apply to the processing of personal location information.

i. Sharing Your Data

We may share your data (including personal location information) with our subsidiaries, affiliates and counterparties (such as distributors and dealers) in your country and contractors within the scope necessary to achieve the purpose of use.

[Provision of Personal data to Third Parties]
Third Party Recipients
HANKOOK MOTOR TRADING CO.,LTD.
Items of Personal data Provided
The items set out in section 1
Purposes of use
The purposes set out in section 2
[Outsourcing of the Processing/Storage of Personal data to Third Parties located outside Korea]

We use your personal data for the following purposes.

Third party recipient
Amazon Web Service Inc.
(https://aws.amazon.com/jp/contact-us/)
Purposes of use of third party recipients
Data Hosting and computing
Items of personal data to be transferred
The items set out in section 1
Countries where the personal data is to be transferred and the date, time, methods of transfer
Ireland
Timing and method of transfer of Personal Data
This application will send your personal data using communication network such as mobile network or Wi-fi when you use this application.
Periods of retention of the third party recipient
Until the end of the service

When sharing personal location information with a third party designated by the customer, we will immediately notify to your device, which is used to collect personal location information, regarding the information receiver, sharing date and time, and reason of sharing. If any of the following items apply, notification will be sent to the device or email address specified in advance by customer.

  • If the device collecting the personal location information does not have function to receive text message, voice message, or video.
  • If the customer requested in advance to receive notification by means of online posting, etc.

We will provide your personal location information with a third party as follow:

  • Information receiver: [email address specified by the customer as a contact address for malfunction information]
  • Purpose of sharing: [to notify malfunction information]

ii. Your Rights

To the extent permitted under applicable law, you may exercise your rights to make requests to us for the perusal, correction, deletion, and suspension of the processing of your personal information in writing to the email address listed below in the “Contact Information” section and we will promptly respond to any such requests from you. Where we are using your information on the basis of your consent, you have the right to withdraw this consent at any time. You may also exercise the foregoing rights to your personal information through a duly appointed legal representative.

iii. Retention and Destruction of Your Data

We will retain your data (including personal location information) for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

We will destroy your personal information without delay once it is no longer necessary, either because the relevant retention period has expired or the purpose(s) for which it was collected has been achieved. If saved in electronic form, the personal information will be destroyed by technical methods which ensure that the data cannot be restored or recovered thereafter.

iv. The Provider of This Application and Contact information

The Provider of this Application／Data Controller:

Yamaha Motor Co., Ltd.
2500 Shingai, Iwata-Shi, Shizuoka-Ken, 438-8501, Japan

If you have any queries about use of this Application and/or the processing of your data (including personal location information), please contact us from the contact form in this Application or to the contact information.

v. Records and Retention Period for Fact Confirmation when Processing/Sharing Personal Location Information

We will automatically record and retain records regarding the process, sharing or fact confirmation of personal location information in order to handle complaints in accordance with the Location Information Protection Act, and such records shall be stored for six (6) months or more.

vi. Matters and Exercising Method of Rights/Obligations of Legal Representatives stipulated in Article 26, Paragraph 1 of the Location Information Protection Act

This Application Policy does not stipulate matters and exercising method of rights/obligations of legal representatives stipulated in Article 26, Paragraph 1 of the Location Information Protection Act since we do not process/share personal location information of child of eight years old or younger.

vii. Administrator for Personal Location Information Management

Administrator of personal location information management is LM Connectivity Group.

10-2. Peru (English only)

If you are a resident of Peru, this additional notification will be applicable to the processing of personal information. In the event of a conflict between this Privacy Policy, the provisions of this notification will prevail.

i. Information we collect about you

The information collected will be stored in the storage in charge of Yamaha Motor Co., Ltd., located in Japan. And it is shared with YAMAHA MOTOR DEL PERÚ S.A., with RUC N ° 20383929050, located at Av. Republica de Panama N ° 4344-4352, district of Surquillo, Lima – Peru who is the owner of "Personal Data Bank" called "Customer Bank" of Yamaha Motor del Perú S.A. (Code No. 01719) ”for an indefinite period of time or until your consent is revoked.

ii. Purpose of use

As part of the activities carried out by us and our group companies, you are informed that personal data will be processed for the following purposes:

  • To perform and provide this Application (including ancillary and related services)
  • To comply with laws, regulations and other rules.
  • For internal evaluation of this Application.
  • To gather and analyze information for the purpose of quality improvement, development and enhancement of our products and services.
  • To respond to inquiries, requests and complaints.
  • For the protection and safety of property and rights.
  • To protect the network and information asset.

It is stated that the authorization to the general conditions of this Policy is a necessary element for the use of the application and fulfillment of the aforementioned purposes. Additionally, if you expressly authorize it, your information may be used for the fulfillment of the following additional purposes:

  • For direct marketing analysis and offers.
  • To provide information on products and services related to Yamaha Motor Group.
  • To operate, manage and provide various information for events and campaigns.

iii. Sharing your data

We will share the personal data with YAMAHA MOTOR DEL PERÚ S.A., with RUC N ° 20383929050, located at Av. Republica de Panama N ° 4344-4352, district of Surquillo, Lima – Peru who is the owner of "Personal Data Bank" called "Customer Bank" of Yamaha Motor del Perú S.A. (Code No. 01719) ”. In the event that new transfers are made, we undertake to notify you of such transfers in accordance with this Privacy Policy.

iv. Exercise of the rights of the owner of personal data

If you wish to exercise the rights provided in the personal data protection laws and regulations in Peru, you may send a communication to the address protecciondedatos@yamaha.com.pe or physically to the address Av. Republica de Panama 4344 - Surquillo , Lima addressed to Head of Processes and IT Data Protection.

10-3. European Economic Area (EEA) (English only)

i. Legal basis for processing your personal data, and categories of personal data

We use your personal data for the following purposes.

1) When processing is required for a contract
Purposes

To perform and provide this Application (including supplemental and related services)

Categories of personal data
  1. Information that you enter directly on this Application
    Information to be registered in connection with the use of this Application (such as phone number, email address, gender, date of birth, country and maintenance information)
  2. Information obtained from your device through this Application
    Information acquired from various sensors such as acceleration information,
    Cookie information
    Usage history of this Application, operation log
    Information about your device (such as model name, OS version and country code)
  3. Information about your motorcycles connected to this Application
    Vehicle identification number, vehicle status and engine performance data, fuel-injection and emission-related data, battery information and other information related to vehicles.
2) When processing is required for the pursuit of legitimate interests

We obtain and process the following categories of your personal data for the following purposes because it is necessary to do so in order to pursue our legitimate interests (for details regarding the balancing test for legitimate interests, please inquire using the contact address at “vi. Contacting us”).

Purposes

For internal evaluation of this Application

To gather and analyze information such as market research for the purpose of quality improvement and product development.

Categories of personal data
  1. Information that you enter directly on this Application
    Information to be registered in connection with the use of this Application (such as phone number, email address, gender, date of birth, country and maintenance information)
    Information provided when you make inquiries about this Application (such as name, content of inquiry and contact information)
  2. Information obtained from your device through this Application
    Information acquired from various sensors such as acceleration information,
    Cookie information
    Usage history of this Application, operation log
    Information about your device (such as model name, OS version, country code and carrier code (only when we receive an inquiry from the inquiry form))
  3. Information about your motorcycles connected to this Application
    Vehicle identification number, vehicle status and engine performance data, fuel-injection and emission-related data, battery information and other information related to vehicles.
Purposes

To respond to inquiries, requests and complaints

Categories of personal data
  1. Information that you enter directly on this Application
    Information to be registered in connection with the use of this Application (such as phone number, email address, gender, date of birth, country and maintenance information)
    Information provided when you make inquiries about this Application (such as name, content of inquiry and contact information)
  2. Information obtained from your device through this Application
    Usage history of this Application, operation log
    Information about your device (such as model name, OS version, country code and carrier code (only when we receive an inquiry from the inquiry form))
  3. Information about your motorcycles connected to this Application
    Vehicle identification number, vehicle status and engine performance data, fuel-injection and emission-related data, battery information and other information related to vehicles.
Purposes

For protection and safety of property and rights

To protect network and information asset

To comply with non-EU or non-Member State laws and regulations

Categories of personal data
  1. Information that you enter directly on this Application
    Information to be registered in connection with the use of this Application (such as phone number, email address, gender, date of birth, country and maintenance information)
    Information provided when you make inquiries about this Application (such as name, content of inquiry and contact information)
  2. Information obtained from your device through this Application
    Information acquired from various sensors such as acceleration information,
    Cookie information
    Usage history of this Application, operation log
    Information about your device (such as model name, OS version, country code and carrier code (only when we receive an inquiry from the inquiry form))
  3. Information about your motorcycles connected to this Application
    Vehicle identification number, vehicle status and engine performance data, fuel-injection and emission-related data, battery information and other information related to vehicles.
3) When your express consent is obtained in advance
Purposes

To perform and provide this Application that use location information (including supplemental and related services)

Categories of personal data
  1. Information that you enter directly on this Application
    Information to be registered in connection with the use of this Application (such as phone number, email address, gender, date of birth, country and maintenance information)
  2. Information obtained from your device through this Application
    Location information and information acquired from various sensors such as acceleration information
    Cookie information
    Usage history of this Application, operation log
    Information about your device (such as model name, OS version and country code)
  3. Information about your motorcycles connected to this Application
    Vehicle identification number, vehicle status and engine performance data, fuel-injection and emission-related data, battery information, and other information related to vehicles.
Purposes

To gather and analyze location information such as market research for the purpose of quality improvement and product development.

For internal evaluation of this Application by using location information

Categories of personal data
  1. Information that you enter directly on this Application
    Information to be registered in connection with the use of this Application (such as phone number, email address, gender, date of birth, country and maintenance information)
    Information provided when you make inquiries about this Application (such as name, content of inquiry and contact information)
  2. Information obtained from your device through this Application
    Location information and information acquired from various sensors such as acceleration information
    Cookie information
    Usage history of this Application, operation log
    Information about your device (such as model name, OS version, country code and carrier code (only when we receive an inquiry from the inquiry form))
  3. Information about your motorcycles connected to this Application
    Vehicle identification number, vehicle status and engine performance data, fuel-injection and emission-related data, battery information and other information related to vehicles.
Purposes

For direct marketing analysis and offers

To provide information on products and services related to our group

To operate, manage and provide various information for events and campaigns

Categories of personal data
  1. Information that you enter directly on this Application
    Information to be registered in connection with the use of this Application (such as phone number, email address, gender, date of birth, country and maintenance information)
  2. Information obtained from your device through this Application
    Location information and information acquired from various sensors such as acceleration information
    Cookie information
    Usage history of this Application, operation log
    Information about your device (such as model name, OS version and country code)
  3. Information about your motorcycles connected to this Application
    Vehicle identification number, vehicle status and engine performance data, fuel-injection and emission-related data, battery information and other information related to vehicles.

If our processing of your personal data is conducted based on your consent, you may withdraw that consent at any time. Withdrawal of your consent does not affect the legality of personal data processing that we have conducted based on consent given before that withdrawal. You may withdraw your consent through services and the like you use or by contacting us using the contact details at “v. Your rights”.

4) When processing is required to meet our legal obligations under EU or Member State law
Purposes

To comply with EU or Member State laws and regulations

Categories of personal data
  1. Information that you enter directly on this Application
    Information to be registered in connection with the use of this Application (such as phone number, email address, gender, date of birth, country and maintenance information)
    Information provided when you make inquiries about this Application (such as name, content of inquiry and contact information)
  2. Information obtained from your device through this Application
    Location information and information acquired from various sensors such as acceleration information
    Cookie information
    Usage history of this Application, operation log
    Information about your device (such as model name, OS version, country code and carrier code (only when we receive an inquiry from the inquiry form))
  3. Information about your motorcycles connected to this Application
    Vehicle identification number, vehicle status and engine performance data, fuel-injection and emission-related data, battery information and other information related to vehicles.

Personal data obtained by us includes information directly provided by you to us, information provided through a third party, such as counterparties, contractors, business partners, and social media providers (including Facebook and Google), and information provided through products and services provided by our group.

ii. Transfer of personal data outside your country or region

Your personal data obtained by us may be transferred, stored and processed outside the EEA. In each case, your personal data must be protected safely at a level of security equivalent to that used for its protection within the EEA. We take all measures (including execution of the standard contractual clauses (Article 46, paragraph 2, item (c) and paragraph 5 of the GDPR) as approved by the European Commission) reasonably necessary to ensure your data is safely stored and processed in accordance with the provisions set forth in this Privacy Policy and the GDPR and other applicable laws and regulations. Please contact us at any time if you would like to know more about details regarding the safeguards we have in place for transfers of personal data outside the EEA.

iii. Direct marketing

If you do not wish to receive information that we provide to you in relation to our products, services, and the like (direct marketing), we refrain from conducting direct marketing addressed to you. If you do not wish to receive direct marketing, please contact us through the services, etc. you use or by contact us using the contact details at “v. Your rights”.

iv. Automated decision-making

We do not conduct decision-making that is based on automated processing (including profiling) which produces a legal or similar material effect on you.

v. Your rights

You have the rights set out below in relation to your personal data used for this Applications.

If we receive any request from you in relation to the following, we will faithfully and appropriately deal with that request in accordance with the laws and regulations.

  • Right to access personal data: You have the right to obtain confirmation from us regarding whether any of your personal data is being processed, and if your personal data is being processed, you will have the right to access your personal data and certain information in connection to that personal data.
  • Right to rectify personal data: If your personal data held by us is incorrect, you will have the right to demand that we rectify the personal data.
  • Right to erase personal data (right to be forgotten): If you satisfy certain conditions, you will have the right in some cases to demand erasure of your personal data held by us.
  • Right to restrict processing of personal data: If you satisfy certain requirements, you will have the right in some cases to restrict the processing of your personal data held by us.
  • Objections against processing of personal data: If you satisfy certain conditions, you will have the right in some cases to object to our processing of your personal data.
  • Right to data portability of personal data: If you satisfy certain conditions, you will have the right in some cases to receive in a structured, commonly used, and machine-readable format the personal data that you have provided to us and will have the right to transmit that data to another controller without hindrance from us.

You can correct a part of your data on this Application. If you have any other requests regarding the processing of your data, please contact us through contact form in this Application.

vi. Contacting us

If you have any demands, inquiries or requests regarding the processing of personal data, please contact the following address in writing. You can also contact our group’s data protection officer.

For customers who reside in the EEA
Yamaha Motor Co., Ltd.
2500 Shingai, Iwata-shi, Shizuoka-ken, 438-8501, Japan

Data Protection Officer Email:

10-4. United States (California and Virginia) (English only)

i. Supplements for the U.S.(California and Viginia)

This Notice at Collection explains how Yamaha collect and use your personal information. Additionally, this provides you the information about your privacy rights and Yamaha’s obligation in accordance with California Consumer Privacy Act of 2018 (CCPA), the California Privacy Rights Act of 2020 (CPRA), and Virginia Consumer Data Protection Act (VCDPA). CPRA and VCDPA will become effective on January 1st, 2023.

ii. California and Virginia Notice at Collection

Purpose of Use

Yamaha or our service providers may collect the below categories of information for the following business or commercial purposes. Your personal data may be used for the following purposes in combination with the information we obtained separately.

  • To perform and provide this Application (including supplemental and related services)
  • To gather and analyze information such as market research for the purpose of quality improvement and product development.
  • To respond to inquiries, requests and complaints
  • For internal evaluation of this Application
  • For direct marketing analysis and offers
  • To provide information on products and services related to Yamaha Motor group
  • To operate, manage and provide various information for events and campaigns
  • For protection and safety of property and rights
  • To protect network and information asset
  • To comply with laws, regulations, and other rules

Categories of personal information Yamaha collect the purpose of use are illustrated below

Categories and Specific pieces of Personal Information

Identifiers:

Name; Phone number; Email address; Gender; Data of Birth; and Country of Residence.

(Other contact information if necessary)

Categories of Sources from which Yamaha collected Personal Information

Users

By directly enter information on this application

By providing contact information when users make inquiry

Purpose of Uses

To perform and provide this Application (including supplemental and related services)

To gather and analyze information such as market research for the purpose of quality improvement and product development

To respond to inquiries, requests, and complaints

For direct marketing analysis and offers

To provide information on products and services related to Yamaha Motor Group

To operate, manage and provide various information for events and campaigns

For protection and safety of property and rights

To protect network and information asset

To comply with laws, regulations and other rules

Categories and Specific pieces of Personal Information

Customer Records Information:

Information provided upon inquiry:

Name;

Contact Information; and Content of Inquiry.

Categories of Sources from which Yamaha collected Personal Information

Users

By providing contact information when users make inquiry

Purpose of Uses

To respond to inquiries, requests, and complaints

For protection and safety of property and rights

To protect network and information asset

To comply with laws, regulations and other rules

Categories and Specific pieces of Personal Information

Internet or other electronic network activity information:

Usage History of this Application; Operation Log; and Cookie.

Categories of Sources from which Yamaha collected Personal Information

User’s mobile device

Information obtained from users’ device through this Application

Purpose of Uses

To gather and analyze information such as market research for the purpose of quality improvement and product development

To respond to inquiries, requests, and complaints

For protection and safety of property and rights

To protect network and information asset

To comply with laws, regulations and other rules

Categories and Specific pieces of Personal Information

Geolocation data:

Location data.

Categories of Sources from which Yamaha collected Personal Information

User’s mobile device

Information obtained from users’ device through this Application

Purpose of Uses

To provide application service

To gather and analyze information such as market research for the purpose of quality improvement and product development

Categories and Specific pieces of Personal Information

Sensitive Personal Information:

Precise Geolocation

Categories of Sources from which Yamaha collected Personal Information

User’s mobile device

Information obtained from users’ device through this Application

Purpose of Uses

To provide application service

To gather and analyze information such as market research for the purpose of quality improvement and product development

Retention Period

Yamaha retain your personal information for the period necessary to fulfill the purpose outlined in this privacy policy unless the longer retention period is required or permitted by law.

Categories of Third Parties with Which We may Sale that Information

Yamaha sells or disclose following categories of personal data: Identifiers, customer records information, internet or other electronic activity information, and geolocation data to our subsidiaries, affiliates, distributors and dealers in your country or region, and service providers within the scope necessary to achieve the purpose of use.

iii. California Privacy Rights

Rights based on CPRA will be only effective after January 1st, 2023.

Rights for California Users

California Users are entitled to following Rights:

  1. Right to Delete

    In certain circumstances, users have the right to request the erasure of your Personal Information. Upon verifying the validity of a deletion request, we will delete your Personal Information from our records and instruct any service providers or third parties to delete your information when applicable.

  2. Right to Correct/Right to Rectification

    Users can request the correction of any of your Personal Information held by Yamaha if inaccurate.

  3. Right to Access

    Users have the right to access Personal Information which Yamaha may collect or retain about you. If requested, Yamaha shall provide you with a copy of your Personal Information which we collect as permitted by the CCPA/CPRA.Users also have the right to receive your Personal Information in a structured and commonly used format to transfer your data to another entity. (Data Portability)

  4. Right to Know

    Users have the right to request Yamaha to disclose the personal information Yamaha collects about Users and how it is used and shared for the 12-month period preceding your request as defined in CCPA/CPRA.

    You have the right to request us to disclose the following for the:

    • The categories of personal information collected;
    • Specific pieces of personal information collected;
    • The categories of sources from which the business collected personal information;
    • The purposes for which the business uses the personal information; and
    • The categories of third parties with whom the business shares the personal information.
    • The categories of information that the business sells or discloses to third parties
  5. Right to Non-Discrimination

    Yamaha does not discriminate users against based on actions they take regarding their data--opt out or exercise of their rights.

  6. Right to Opt-out of Sale or Sharing of Personal Information

    Yamaha does not share Personal Information under the definition of the CCPA/CPRA.Yamaha sells (discloses) your Personal Information and other data with our subsidiaries, affiliates, and counterparties (such as distributors and dealers) in your country or region and service providers (contractors) within the scope necessary to achieve the purpose of use. Do Not Sell my Personal Information/Do Not Disclose my Sensitive Personal Information (Request involves Sensitive Information will be available from January 1st, 2023)

iv. Virginia Privacy Rights

FOR VIRGINIA RESIDENTS ONLY

This Section is Effective from January 1st, 2023

Rights for Virginia Users

Virginia Users are entitled to following Rights:

  1. Right to Delete

    Users have the right to request the erasure of your Personal Information.

  2. Right to Rectification

    Users can request the correction of any of your Personal Information held by Yamaha if inaccurate.

  3. Right to Access

    Users have the right to access Personal Information which Yamaha may collect or retain about you. If requested, Yamaha will provide you with a copy of your Personal Information permitted by VC.Users also have the right to receive your Personal Information in a structured and commonly used format to transfer your data to another entity. (Data Portability)

  4. Right to Opt-Out

    Users have the right to opt out of the processing of the Personal Data for the purpose of (i) targeted advertising; (ii) the sale of personal data; or (iii) profiling in furtherance of decisions that produce legal or similarly significant effects concerning the users.

v. For California and Virginia Users

To Exercise your Rights

If you are a California or Virginia resident, you can exercise any of your rights described in this Notice and any of your legally granted rights by using Contact Information provided in this notice. We will not discriminate against you for exercising your rights. There will be no charge to exercise your rights, unless your requests are manifestly unfounded or excessive, especially when the requests are repetitive. *Any rights based on CPRA and VCDPA are effective from January 1st, 2023.

Change in this Notice at Collection/Privacy Policy

We may amend, revise, add to, or delete the contents of this Application policy due to changes to the specifications of this Application privacy policy and/or required by amendment to laws and regulations. Changes to this Application Privacy Policy will be notified to you through this Application.

Contact Information

If you have any questions or comments about this notice, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California or Virginia law, please do not hesitate to contact us at:

Yamaha Motor Corporation USA

6555 Katella Ave

Cypress, CA 90630

If you have any queries about use of this Application and/or the processing of your personal information, please contact Yamaha Motor Corporation USA.

The provider of this Application
Yamaha Motor Co., Ltd.
2500 Shingai, Iwata-Shi, Shizuoka-Ken, 438-8501, Japan

10-5. Vietnam (English only)

i. Notice for Processing Sensitive Data

This Application will collect GPS Data from your smartphone.

ii. Notification for Marketing and Advertising

We may contact you by application message, email, SMS, or any other means of communication you have provided for marketing and advertising purpose. This includes maintenance reminder based on milage of your vehicle.

iii. Legal Basis

Legal Basis for processing your personal data is based on your consent. Consent means any freely given, specific, informed and unambiguous indication of your wishes by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to you. You have the right to withdraw your consent, unless otherwise provided by law.

iv. Retention Period

We start processing your data when you consented to this Privacy Policy and Terms of Use. We retain your data until three months after you have terminated your Yamaha Motor ID.

v. Undesirable consequences and damages that may occur

You should not expect undesirable consequences and damages based on this processing. However, like any web-based services, it is true that there is a risk of data leak or breach. To ensure your data security, we implement and keep up-to date technical and organizational security measures. In case of data leak or breach, we will notify you and applicable authority following guidance of the law and conduct investigation for the assessment and future prevention.

vi. Rights and obligations of the data subject

  1. The Right of Access

    The data subject has the right to request the Personal Data Controller or the Personal Data Controller-cum-Processor to provide him/her with his/her personal data.

  2. The Right to Rectification

    A data subject has the right to Request the Personal Data Controller and the Personal Data Controller-cum-Processor to rectify his/her personal data in case he/she cannot directly rectify his/her personal data due to technical reason or other reasons.

  3. The right to Erasure

    The data subject has the right to delete or request deletion of his/her personal data, unless otherwise provided for by law.

  4. The right to Restrict Processing

    The data subject has the right to obtain restriction on the processing of his/her personal data, unless otherwise provided for by law.

  5. The Right to object to Processing

    The data subject has the right to object to the Personal Data Controller and the Personal Data Controller-cum-Processor processing his/her personal data in order to prevent or restrict the disclosure of personal data or the use of personal data for advertising and marketing purposes, unless otherwise provided for by law.

You also have a right to file complaints, claim damages, and self-protection. If you have any queries about use of this Application and/or the processing of your data, please contact us from the contact form in this Application or to the contact information.

Last Updated: September 4th, 2023
Ver. 3.0.2

Kebijakan Privasi Layanan Online Yamaha Motor Group

Kebijakan privasi layanan online ini (selanjutnya disebut sebagai "Kebijakan Privasi ini") berlaku untuk pengguna (selanjutnya disebut sebagai “anda” atau “milik anda”) yang menggunakan perangkat lunak aplikasi atau layanan online di situs web (selanjutnya secara kolektif disebut sebagai "Aplikasi") menggunakan ID Yamaha Motor yang disediakan oleh Yamaha Motor Co., Ltd. ,anak perusahaannya dan afiliasi nya (selanjutnya disebut sebagai "kami", "kita" atau "milik kami").

Untuk Aplikasi, di samping Kebijakan Privasi ini atau secara terpisah dari Kebijakan Privasi ini, mungkin ada Kebijakan Privasi Aplikasi yang terpisah (selanjutnya disebut sebagai "Kebijakan Aplikasi") yang memberi anda informasi terperinci terkait dengan pengolahan data pelanggan. Jika ada konflik antara Kebijakan Privasi ini dan Kebijakan Aplikasi untuk layanan tersebut, Kebijakan Aplikasi akan diutamakan.

1. Informasi yang Kami Kumpulkan Tentang Anda

Kami mengumpulkan dan menggunakan data yang terkait dengan pelanggan yang menggunakan Aplikasi (selanjutnya disebut sebagai "data anda") setelah memberi tahu Kebijakan Aplikasi terlebih dahulu. Data anda dapat mencakup data pribadi Anda.

Data anda mencakup informasi yang anda masukkan langsung pada Aplikasi, informasi tentang perangkat anda melalui Aplikasi, informasi tentang produk Yamaha anda yang terhubung ke Aplikasi, dan informasi tentang anda yang dihasilkan oleh Aplikasi.

Data anda yang akan diperoleh bervariasi tergantung pada Aplikasi, tetapi umumnya mencakup informasi berikut:

  • Data profil （seperti nama, jenis kelamin, tanggal lahir, nomor telepon, alamat email, akun media sosial, dan informasi kontak lainnya）
  • Informasi tentang produk Yamaha anda dimasukkan atau dihubungkan ke Aplikasi (seperti nama produk, nama model, nomor identifikasi produk, informasi pendaftaran garansi, informasi status produk, dan riwayat layanan)
  • Informasi tentang perangkat anda （seperti informasi lokasi, informasi yang diperoleh dari sensor-sensor, informasi perangkat, dan kumpulan data .）
  • Riwayat penggunaan Aplikasi （termasuk log operasi）
  • Isi pertanyaan tentang Aplikasi

2. Tujuan penggunaan

Kami dapat mengolah data anda untuk tujuan berikut. Dan itu dapat digunakan untuk tujuan berikut dalam kombinasi dengan informasi yang kami peroleh secara terpisah.

  • Untuk melakukan dan menyediakan Aplikasi (termasuk layanan tambahan dan terkait)
  • Untuk mengumpulkan dan menganalisis informasi seperti riset pasar untuk tujuan peningkatan kualitas dan pengembangan produk.
  • Untuk menanggapi pertanyaan, permintaan, dan keluhan
  • Untuk evaluasi internal Aplikasi
  • Untuk analisis pemasaran dan penawaran langsung
  • Untuk memberikan informasi tentang produk dan layanan kami
  • Untuk mengoperasikan, mengelola, dan menyediakan berbagai informasi untuk acara dan kampanye
  • Untuk perlindungan dan keamanan properti dan hak
  • Untuk melindungi jaringan dan informasi aset
  • Untuk mematuhi hukum, peraturan, dan aturan lainnya
  • Tujuan lain penggunaan untuk memberi tahu pelanggan ketika menggunakan Aplikasi

Terlepas dari 3. Membagi data anda, apa pun tujuan penggunaannya, data anda dapat dikonversi menjadi data dimana seorang individu tidak dapat diidentifikasi, dan kemudian dibagikan di antara kami sebagai data statistik atau agregat.

3. Berbagi Data anda

  1. Ketentuan kepada pihak ketiga

    Kami dapat membagikan data anda dengan Yamaha Motor Co., Ltd. dan anak perusahaannya, afiliasi nya dan, pihak lain (seperti distributor dan dealer) di negara atau wilayah tempat anda tinggal sebagaimana diperlukan untuk mencapai tujuan penggunaan.

    Kami tidak akan mengungkapkan atau memberikan data anda kepada pihak ketiga kecuali dalam kasus berikut:

    • Saat diberitahukan oleh Kebijakan Aplikasi
    • Saat persetujuan diperoleh dari anda
    • Bila diwajibkan oleh hukum dan peraturan yang berlaku
  2. Ketentuan kepada kontraktor

    Saat menyediakan Aplikasi, kami dapat mempercayakan seluruh atau sebagian dari bisnisnya dan memberikan data anda kepada kontraktor dalam ruang lingkup yang diperlukan untuk mencapai tujuan penggunaan. Saat mempercayakan pengolahan data pribadi anda kepada kontraktor, kami akan mengambil tindakan yang diperlukan dan sesuai sesuai dengan hukum dan peraturan yang berlaku.

  3. Transfer data internasional

    Kami terlibat dalam aktivitas bisnis dalam skala global, dalam beberapa kasus kami akan mengalihkan data pribadi anda ke negara atau wilayah yang tidak memiliki hukum dan peraturan yang setara dengan perlindungan informasi pribadi di negara atau wilayah tempat Anda tinggal/berlokasi. Atas pengalihan data pribadi anda ke negara lain, kami akan mengambil tindakan yang tepat sesuai dengan hukum dan peraturan yang berlaku.

4. Pilihan Anda

Pada prinsipnya, pemberian data pribadi anda kepada kami dilakukan berdasarkan keinginan anda, dan anda tidak berkewajiban untuk memberikan kami data pribadi anda.

Namun, jika anda tidak memberikan data anda kepada kami, anda dapat mengalami kerugian, seperti ketidakmampuan menggunakan Aplikasi, atau kegagalan pemakaian sebagian sistem.

5. Masuk Dari Akun Sosial Media

Beberapa Aplikasi mengadopsi fungsi yang memungkinkan anda untuk masuk dengan menggunakan akun media sosial mereka (termasuk Facebook dan Google). Saat anda menggunakan fungsi tersebut, kami dapat meminta izin anda untuk menggunakan informasi akun media sosial Anda, yang mencakup nama dan alamat email, dan anda akan dapat menggunakan Aplikasi menggunakan fungsi tersebut jika anda memberikan izin atas hal tersebut. Anda dapat setiap saat menghapus akun anda dari Aplikasi dan menarik persetujuan anda dari akun media sosial Anda.

Harap diperhatikan bahwa jika anda menggunakan akun media sosial untuk login ke Aplikasi, ada kemungkinan penyedia media sosial akan memproses informasi terkait anda, seperti penggunaan Aplikasi, dan kami tidak akan bertanggung jawab atas pemrosesan informasi Anda tersebut. Untuk detail informasi terkait Anda yang diproses oleh masing-masing penyedia media sosial, silakan merujuk ke kebijakan privasi masing-masing penyedia media sosial.

6. Pengolahan data pribadi anak

Saat kami memperoleh data pribadi seorang anak, jika diperlukan, kami akan memperoleh persetujuan dari wali yang sah, seperti orang yang memiliki otoritas selaku orang tua atas anak tersebut. Kami juga akan mengambil langkah lain, jika diperlukan, sesuai dengan hukum dan peraturan yang berlaku.

7. Kumpulan Data

Aplikasi dapat menghasilkan kumpulan data, signal web dan teknologi serupa lainnya. Ini memungkinkan kami untuk memberikan pengalaman yang lebih baik ketika anda menggunakan Aplikasi dan mengizinkan kami untuk memperbarui Aplikasi. Silakan lihat kebijakan kumpulan data https://global.yamaha-motor.com/cookie/ untuk informasi.

8. Keamanan

Kami telah membentuk struktur manajemen untuk melindungi data pribadi untuk mencegah akses tidak sah ke data anda, kehilangan, kehancuran, pemalsuan, kebocoran, dll. Kami mengambil langkah-langkah keamanan organisasi, fisik dan teknis yang sesuai sebagai berikut:

  • Akses ke data anda dibatasi untuk personel yang berwenang dengan tujuan tertentu.
  • Menerapkan langkah-langkah untuk mencegah akses tidak sah dari luar (pemasangan firewall, dll.).
  • Akses ke sistem terus dipantau dan log akses disimpan dengan aman.

Kami menyadari pentingnya melindungi data pribadi, dan mengambil tindakan yang tepat bagi karyawan yang mengolah informasi pribadi seperti memberikan pelatihan / pendidikan untuk melindungi data pribadi.

Jika ada kecelakaan seperti kebocoran informasi pribadi terjadi, kami akan menanggapi dengan tepat dengan menyelidiki semua fakta dan penyebabnya dan mengambil tindakan untuk mencegah kerusakan sekunder dan terulangnya kembali, dll.

9. Hak anda

Jika Anda menggunakan hak (hak akses, hak untuk menghapus, dan sejenisnya) sejauh diperbolehkan berdasarkan hukum dan peraturan yang berlaku, kami akan dengan sungguh-sungguh dan tepat menangani pelaksanaan hak tersebut sesuai dengan ketentuan yang ditetapkan dalam hukum dan peraturan yang berlaku. Jika anda ingin mengakses, memperbaiki, menghapus atau sejenisnya data anda, silakan hubungi kami melalui Aplikasi.

Harap perhatikan bahwa beberapa atau semua data anda diperlukan untuk memenuhi kewajiban hukum dan peraturan yang berlaku dan/atau menyediakan fungsi Aplikasi dengan benar, dan sebagian data anda mungkin disimpan.

Kami menyimpan data anda untuk jangka waktu yang diperlukan untuk mencapai tujuan penggunaan, atau jangka waktu yang diperlukan untuk memenuhi kewajiban hukum dan peraturan yang berlaku.

10. Keluhan

Untuk melindungi data pribadi anda, anda berhak untuk mengajukan keluhan kepada otoritas perlindungan data yang bertanggung jawab terkait di negara atau wilayah anda sesuai dengan hukum dan peraturan perundang-undangan yang berlaku.

11. Hubungi kami

Jika anda memiliki pertanyaan tentang Kebijakan Privasi ini, silakan hubungi kontak berikut:

Yamaha Motor Co, Ltd (Pengawas Data)
2500 Shingai, Iwata-shi, Shizuoka-Ken, 438-8501, Jepang

12. Perubahan atas Kebijakan Privasi ini

Kami dapat mengubah, mengganti, menambah, atau menghapus isi dari Kebijakan Privasi ini dari waktu ke waktu untuk mematuhi perubahan hukum dan peraturan yang berlaku atau tujuan bisnis sehubungan dengan ketentuan tersebut dan sejenisnya. Setiap perubahan yang kami lakukan terhadap Kebijakan Privasi ini akan diberitahukan kepada anda melalui Aplikasi.

13. Keterpisahan

Jika terdapat ketentuan dalam Kebijakan Aplikasi yang dianggap tidak sah atau tidak dapat dilaksanakan seluruhnya atau sebagian, tidak akan mempengaruhi keabsahan atau keberlakuan ketentuan lainnya. Ketentuan yang tidak sah atau tidak dapat dilaksanakan akan dianggap diganti dengan ketentuan yang sah dan dapat dilakukan, yang memberikan keuntungan ekonomi Para Pihak disini yang menjadi tujuan awal ketentuan yang tidak sah atau tidak dapat dilaksanakan.

14. Bahasa Yang Berlaku

Bahasa Inggris merupakan bahasa yang berlaku atas Kebijakan Privasi ini. Jika ada perbedaan antara terjemahan dan versi bahasa Inggris, versi bahasa Inggris yang akan berlaku.

https://accounts.eu1.gigya.com/accounts.store.downloadPublicConsentDocument?docID=2270964_11047272_a6c8b8e943e649719f86061b81110d8f

15. Pemberitahuan tambahan untuk pengguna di area/negara berikut

15-1. European Economic Area (EEA) (English only)

i. Legal basis for processing your personal data, and categories of personal data

We use your personal data for the following purposes.

1) When processing is required for a contract
Purposes

To perform and provide this Application (including supplemental and related services)

Categories of personal data
  • Profile data（name, gender, date of birth, phone number, e-mail address, social media account and other contact information）
  • Information about your Yamaha product inputted or connected to the Applications (such as product name, model name, product identification number, warranty registration information, product status information and service history)
  • Information about your device（such as information acquired from sensors, device information and cookie）
  • Usage history of the Applications（includes operation logs）
2) When processing is required for the pursuit of legitimate interests

We obtain and process the following categories of your personal data for the following purposes because it is necessary to do so in order to pursue our legitimate interests (for details regarding the balancing test for legitimate interests, please inquire using the contact address at “vi. Contacting us”).

Purposes

For internal evaluation of this Application

To gather and analyze information such as market research for the purpose of quality improvement and product development.

Categories of personal data
  • Profile data（name, gender, date of birth, phone number, e-mail address, social media account and other contact information）
  • Information about your Yamaha product inputted or connected to the Applications (such as product name, model name, product identification number, warranty registration information, product status information and service history)
  • Information about your device（such as information acquired from sensors, device information and cookie）
  • Usage history of the Applications（includes operation logs）
  • Contents of inquiries about the Applications
Purposes

To respond to inquiries, requests and complaints

Categories of personal data
  • Profile data（name, gender, date of birth, phone number, e-mail address, social media account and other contact information）
  • Information about your Yamaha product inputted or connected to the Applications (such as product name, model name, product identification number, warranty registration information, product status information and service history)
  • Information about your device（such as information acquired from sensors, device information and cookie）
  • Usage history of the Applications（includes operation logs）
  • Contents of inquiries about the Applications
Purposes

For protection and safety of property and rights

To protect network and information asset

To comply with non-EU or non-Member State laws and regulations

Categories of personal data
  • Profile data（name, gender, date of birth, phone number, e-mail address, social media account and other contact information）
  • Information about your Yamaha product inputted or connected to the Applications (such as product name, model name, product identification number, warranty registration information, product status information and service history)
  • Information about your device（such as information acquired from sensors, device information and cookie）
  • Usage history of the Applications（includes operation logs）
  • Contents of inquiries about the Applications
3) When your express consent is obtained in advance
Purposes

To perform and provide this Application that use location information (including supplemental and related services)

Categories of personal data
  • Profile data（name, gender, date of birth, phone number, e-mail address, social media account and other contact information）
  • Information about your Yamaha product inputted or connected to the Applications (such as product name, model name, product identification number, warranty registration information, product status information and service history)
  • Information about your device（such as location information, information acquired from sensors, device information and cookie）
  • Usage history of the Applications（includes operation logs）
Purposes

To gather and analyze location information such as market research for the purpose of quality improvement and product development.

For internal evaluation of this Application by using location information

Categories of personal data
  • Profile data（name, gender, date of birth, phone number, e-mail address, social media account and other contact information）
  • Information about your Yamaha product inputted or connected to the Applications (such as product name, model name, product identification number, warranty registration information, product status information and service history)
  • Information about your device（such as location information, information acquired from sensors, device information and cookie）
  • Usage history of the Applications（includes operation logs）
  • Contents of inquiries about the Applications
Purposes

For direct marketing analysis and offers

To provide information on products and services related to our group

To operate, manage and provide various information for events and campaigns

Categories of personal data
  • Profile data（name, gender, date of birth, phone number, e-mail address, social media account and other contact information）
  • Information about your Yamaha product inputted or connected to the Applications (such as product name, model name, product identification number, warranty registration information, product status information and service history)
  • Information about your device（such as location information, information acquired from sensors, device information and cookie）
  • Usage history of the Applications（includes operation logs）

If our processing of your personal data is conducted based on your consent, you may withdraw that consent at any time. Withdrawal of your consent does not affect the legality of personal data processing that we have conducted based on consent given before that withdrawal. You may withdraw your consent through services and the like you use or by contacting us using the contact details at “v. Your rights”.

4) When processing is required to meet our legal obligations under EU or Member State law
Purposes

To comply with EU or Member State laws and regulations

Categories of personal data
  • Profile data（name, gender, date of birth, phone number, e-mail address, social media account and other contact information）
  • Information about your Yamaha product inputted or connected to the Applications (such as product name, model name, product identification number, warranty registration information, product status information and service history)
  • Information about your device（such as location information, information acquired from sensors, device information and cookie）
  • Usage history of the Applications（includes operation logs）
  • Contents of inquiries about the Applications

Personal data obtained by us includes information directly provided by you to us, information provided through a third party, such as counterparties, contractors, business partners, and social media providers (including Facebook and Google), and information provided through products and services provided by our group.

ii. Transfer of personal data outside your country or region

Your personal data obtained by us may be transferred, stored and processed outside the EEA. In each case, your personal data must be protected safely at a level of security equivalent to that used for its protection within the EEA. We take all measures (including execution of the standard contractual clauses (Article 46, paragraph 2, item (c) and paragraph 5 of the GDPR) as approved by the European Commission) reasonably necessary to ensure your data is safely stored and processed in accordance with the provisions set forth in this Privacy Policy and the GDPR and other applicable laws and regulations. Please contact us at any time if you would like to know more about details regarding the safeguards we have in place for transfers of personal data outside the EEA.

iii. Direct marketing

If you do not wish to receive information that we provide to you in relation to our products, services, and the like (direct marketing), we refrain from conducting direct marketing addressed to you. If you do not wish to receive direct marketing, please contact us through the services, etc. you use or by contact us using the contact details at “v. Your rights”.

iv. Automated decision-making

We do not conduct decision-making that is based on automated processing (including profiling) which produces a legal or similar material effect on you.

v. Your rights

You have the rights set out below in relation to your personal data used for this Applications.

If we receive any request from you in relation to the following, we will faithfully and appropriately deal with that request in accordance with the GDPR and other applicable laws and regulations after confirming that the person making the request is you or a person delegated by you to act on your behalf.

  • Right to access personal data: You have the right to obtain confirmation from us regarding whether any of your personal data is being processed, and if your personal data is being processed, you will have the right to access your personal data and certain information in connection to that personal data.
  • Right to rectify personal data: If your personal data held by us is incorrect, you will have the right to demand that we rectify the personal data.
  • Right to erase personal data (right to be forgotten): If you satisfy certain conditions, you will have the right in some cases to demand erasure of your personal data held by us.
  • Right to restrict processing of personal data: If you satisfy certain requirements, you will have the right in some cases to restrict the processing of your personal data held by us.
  • Objections against processing of personal data: If you satisfy certain conditions, you will have the right in some cases to object to our processing of your personal data.
  • Right to data portability of personal data: If you satisfy certain conditions, you will have the right in some cases to receive in a structured, commonly used, and machine-readable format the personal data that you have provided to us and will have the right to transmit that data to another controller without hindrance from us.

You can correct a part of your data on this Application. If you have any other requests regarding the processing of your data, please contact us through contact form in this Application.

vi. Contacting us

If you have any demands, inquiries or requests regarding the processing of personal data, please contact the following address in writing. You can also contact our data protection officer.

Yamaha Motor Co., Ltd.
2500 Shingai, Iwata-shi, Shizuoka-ken, 438-8501, Japan

Data Protection Officer Email:

15-2. Vietnam(English only)

i. Notification for Marketing and Advertising

We may contact you by application message, email, SMS, or any other means of communication you have provided for marketing and advertising purpose. This includes maintenance reminder based on milage of your vehicle.

ii. Legal Basis

Legal Basis for processing your personal data is based on your consent. Consent means any freely given, specific, informed and unambiguous indication of your wishes by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to you. You have the right to withdraw your consent, unless otherwise provided by law.

iii. Retention Period

We start processing your data when you consented to this Privacy Policy and Terms of Use. We retain your data until three months after you have terminated your Yamaha Motor ID.

iv. Undesirable consequences and damages that may occur

You should not expect undesirable consequences and damages based on this processing. However, like any web-based services, it is true that there is a risk of data leak or breach. To ensure your data security, we implement and keep up-to date technical and organizational security measures. In case of data leak or breach, we will notify you and applicable authority following guidance of the law and conduct investigation for the assessment and future prevention.

v. Rights and obligations of the data subject

  1. The Right of Access

    The data subject has the right to request the Personal Data Controller or the Personal Data Controller-cum-Processor to provide him/her with his/her personal data.

  2. The Right to Rectification

    A data subject has the right to Request the Personal Data Controller and the Personal Data Controller-cum-Processor to rectify his/her personal data in case he/she cannot directly rectify his/her personal data due to technical reason or other reasons.

  3. The right to Erasure

    The data subject has the right to delete or request deletion of his/her personal data, unless otherwise provided for by law.

  4. The right to Restrict Processing

    The data subject has the right to obtain restriction on the processing of his/her personal data, unless otherwise provided for by law.

  5. The Right to object to Processing

    The data subject has the right to object to the Personal Data Controller and the Personal Data Controller-cum-Processor processing his/her personal data in order to prevent or restrict the disclosure of personal data or the use of personal data for advertising and marketing purposes, unless otherwise provided for by law.

You also have a right to file complaints, claim damages, and self-protection. If you have any queries about use of this Application and/or the processing of your data, please contact us from the contact form in this Application or to the contact information.

Last updated: June 29th, 2023
Ver. 2.0.1