RUSSIA, KAZAKHSTAN CONTEST REPORT 2016
Yamaha Motor CIS held the finals of the 2nd National Technician Grand Prix (NTGP) (Russia-Kazakhstan) on 23rd May, 2016.
Regional preliminary contests were held, and nine winners selected from out of 50 dealers and 44 technicians.
We held the NTGP to:
- promote official dealers' workshops for customers and thereby increase the number of customers' visits and improve service profitability
- increase the level of dealer participation in YMCIS training programs and thereby increase knowledge levels among dealer service staff
- promote YTA information and YMCIS training and marketing activities and thereby increase the level of customers' faith in the YAMAHA brand
- motivate dealer technicians
RUS-KZ NTGP consisted of four main tasks: a 1-hour theory test, and three practice sessions of 1 hr 20 mins each.
YMCIS added marine product practice because the main market in Russia is the outboard motor market
and the best technicians have to be the best in marine too. The tasks were based on the YTA Bronze and Basic Programmes.
This allowed participants to show all their best skills, knowledge and abilities.
NTGP WINNER AND WTGP PARTICIPANTS
|Dealer:||Kompaniya Motomir LLC Yekaterinburg|
|Working experience at Yamaha:||9 years|