Crisis Management Structure and Activities The Yamaha Motor Group works to minimize the damage from and quickly resolve crisis situations as per the Rules for Initial Response to an Emergency. In the event of a disaster, accident, or compliance-related incident at the Group, the division involved will report to the risk management supervisory section or the divisions in charge of risk management as per standards for determining the level of reporting, which are set in advance. If the reported Business Continuity Planning To prepare against envisioned risks that could impact the continuity of its business, Yamaha Motor has formulated the Rules of Business Continuity and responds as per those rules. Yamaha Motor’s primary operations are concentrated in Shizuoka Prefecture and could be affected if a major earthquake were to occur in the Nankai Trough. To prepare for this, the Group enacts disaster prevention and mitigation initiatives based on the damage projected by government bodies. These include making buildings and equipment earthquake- and tsunami-resistant; maintaining emergency stockpiles of food, water, and other essentials; putting emergency methods for telecom-munications in place; and regularly carrying out Companywide evacuation drills, night drills (for some departments), and safety confirmation drills at both the headquarters and Group companies located nearby. In addition to these measures, we have formulated a business continuity plan (BCP) to maintain our operations while placing foremost priority on the lives and safety of our employees. Points of obstruction to restoration efforts were identified and addressed, procedures to restore operations clarified with support personnel selected in advance, and a system for gathering supply chain information is in place. These and other measures addressing both Cybersecurity Efforts Cyberattacks have become increasingly advanced and sophisticated in recent years, and businesses are faced with a heightened risk of infection by computer viruses, leakage of personal and confidential information, and information system failures. The Yamaha Motor Group has thus estab-lished a Cybersecurity Policy with the aim of protecting the products and services used by its customers as well as its information assets. monthly vulnerability analysis that includes anti-malware measures, the Information Management Initiatives In fiscal 2013, the Yamaha Motor Group established its Group Operational Guidelines that stipulate Groupwide policies related to all areas of informa-tion management, including confidentiality management, document control, protection of personal information, and management of disclosed information. We have been carrying out activities in line with these guide-lines since. The development of communications technologies and greater use of big data as well as the enactment of new personal information protection laws in Europe in fiscal 2018 triggered the gradual ratification of strict personal information laws and ordinances in various countries. In response, Yamaha Motor revised its Information Management Group Operations Guidelines in fiscal 2020, laying out provisions on the handling of personal information and designating organizational roles, in particular. Furthermore, the Group has established a structure for protecting personal information and set rules for handling personal information (including In addition to the basic defensive measures already in place, such as a Please visit our corporate website for more information on risk management.https://global.yamaha-motor.com/about/csr/risk/event is of a scale significant enough to warrant the involvement of Group management or multiple divisions and/or companies, the risk management supervisory section will refer the matter to a response team designated in advance, and an Emergency Countermeasure Headquarters, chaired by the president, will be established. The headquarters will work to understand the situation and formulate a provisional response and, if necessary, will promptly report on the matter to customers and related parties.tangible and intangible effects are carried out comprehensively and continuously. Another concern is the potential outbreak of pandemics. To prepare for such events, Group companies have developed infection prevention measures and identified issues that could affect the continuity of their operations in order to formulate response plans. In regard to the COVID-19 pandemic that has wrought havoc from fiscal 2020, we took measures in accordance with our Business Continuity Guidelines (Novel Influenza Version) and set up a COVID-19 Task Force headed by the president, which collected information, set response policies, and disseminated directives and information. We instructed Yamaha Motor employees and their families stationed overseas in certain countries to return to Japan based on the spread of COVID-19 infections and local medical risks. For employees working at the headquarters, we adopted teleworking and staggered office hours. We are implementing a thorough range of measures to prevent infections while continuing to monitor infection trends around the world, such as the preparation of an intranet site for sharing information between the headquarters and Group companies.Group has a Security Operation Center (SOC) that monitors for irregulari-ties to enable early detection and response and a Computer Security Incident Response Team (CSIRT) that responds to incidents to prepare for contingencies. The Group also provides training to increase employees’ cybersecurity literacy, conducts assessments to ascertain the situation at each Group company and to develop improvement plans, and makes other ongoing efforts to reduce cybersecurity risks. In fiscal 2021, there were no information security or cybersecurity violations.notification of acquisition and gaining of consent before acquisition, safety management measures, response to inquiries into individual rights regard-ing personal information, and response to information leaks). Yamaha Motor and its Group companies in countries around the world are working together to achieve global compliance with the new guidelines. The Yamaha Motor Group Global Privacy Policy was also revised in fiscal 2020 to promote compliance with personal information protection laws in the countries we operate in. In relation to information management, each year, we monitor how information is handled among Group companies and make recommendations based on the results. At the same time, we conduct group training sessions, e-learning seminars, and other educa-tional and awareness-building activities to ensure the appropriate handling of information. In fiscal 2021, there were no allegations recognized by regulatory authorities as being violations of our customers’ privacy.77
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