Technician Episode 03
How I got started as a technician
When I was searching for a lifelong career, I received some very good advice from my mother and some friends who work for Yamaha Motor Canada. I was able to take technician training courses and began my career.
It was actually my mom that got me riding motorcycles in the first place. She started riding first, and I mustered up the courage to take the rider training course, then started riding with her.
Now I have been riding motorcycles for just over 15 years. My favorite motorcycle is my 2014 Yamaha Fazer 8, but lately I do like the new MT-10.
My favorite types of motorcycles are sport touring and adventure touring motorcycles.
Sometimes we make an eight hour trip one way to our cottage where we spend the weekend.
Entering the World Technician Grand Prix (WTGP)
The reason I decided to enter the WTGP was the encouragement I got from the Yamaha Motor Canada service team, my friends in the industry, and my family. I have had many great mentors over the years, and their encouragement enabled me to continuously improve my skills and abilities. Then I decided to enter the WTGP as the representative from Canada.
I think it's a great honor to represent your country regardless of what you're doing. It's incredible that I was able to represent my country doing the job I love.
The competition was stressful, but I enjoyed it a lot. I was so happy that I could meet the expectations of my coworkers and superiors.
I never dreamed it was possible that I would make it to the winner's podium. This experience will stay with me for the rest of my career as a technician, reminding me of my strong core skills.
What I always keep in mind
To make sure that our dealership is a place that customers trust and enjoy coming to. I think our customers expect a very high level of service. They trust us with their lives, their motorcycles, and their passions. I think that trust needs to be respected.
My current goal is to improve my teaching and management skills. I would like to expand my focus on teaching habits for engaging new employees and dealership staff. My ultimate goal is not to simply improve their skills, but allow them to expand their horizons in the process.
Message to Yamaha customers
Thank you for trusting Yamaha with your passion.
My favorite point about Yamaha is that they are keen to pick up opinions from all customers who use Yamaha products and incorporate them into the business. It shows a commitment to constant improvement and learning.